Arlette Montano
Earlimart,CA
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
El Toro Loco Supermarket
05.2020 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Interpreter
Express Pharmacy
05.2022 - 07.2022
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Streamlined business negotiations by offering precise interpretation services for international partners.
- Supported legal proceedings by delivering accurate courtroom interpretations, ensuring fair representation for all parties involved.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
Education
Bachelor of Arts - Spanish Language And Literature
California State University Bakersfield
Bakersfield, CA12.2023
Skills
- Spanish and English Fluency
- Team Leadership
- Policy Enforcement
- Customer Service
- Flexible Schedule
- Interpersonal Communication
- Documentation Abilities
Languages
Spanish
Native or Bilingual
Timeline
Interpreter
Express Pharmacy
05.2022 - 07.2022
Cashier Team Lead
El Toro Loco Supermarket
05.2020 - Current
Bachelor of Arts - Spanish Language And Literature
California State University Bakersfield
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