ARLETTE MORCELO

• Maintained accurate data entries in company databases and spreadsheets.
• Processed incoming data requests and ensured timely responses.
• Collaborated with team members to streamline data entry workflows.
• Assisted in training new staff on data entry procedures and systems.
• Entered large volumes of information into spreadsheets quickly and accurately.
• Reviewed entire system database for compliance with data requirements specified by vendor and team members.
• Entered data into spreadsheets, documents and databases with high accuracy rate.
• Transferred written information into databases to maintain consistent, accurate client records and project details.

•Enter insurance, demographics and health history into patient database. •Check patients in for appointments and walk-in

•Collect co-payments

• Protected patients by observing strict HIPAA guidelines

• Scan insurance cards, documented details and verified patient coverage for upcoming procedures or appointments. • Take messages from patients and promptly relayed to appropriate staff

• Answered multi-line phone system

• Update clinic inventory and order supplies

• Bring excellent customer service for all patients

• Experience as a float employee supporting all specialists: Cardiologist, Orthopedic, Family Medicine, Internal Medicine, Endocrinologist, GI, Podiatric, Pediatric, Sleep Apnea Disorder.

• Handled correspondence, managed files and performed other clerical duties for office staff.

• Prepared and sent financial statements to support bookkeeping functions

• Receptionist duties: Collect co-payments, check in-out patients, protect HIPPA, Scan documents, Organize doctor calendar and schedule, etc. .

• Call center hybrid