Arlette Ortega
Rohnert Park,CA
Summary
Ambitious & equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
9
9
years of professional experience
Work History
Medication Technician
Oakmont of The Terraces
06.2021 - 06.2022
- Obtained, recorded and reported patient vital signs for medication administration.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Prepared 200+ various medications per shift to distribute to patient orally, topically or through inhalation.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Sent and received faxes from patient doctors and filed documents, organized Patient charts
Elderly Caregiver
Sequoia Senior Solutions
11.2015 - 05.2021
- Tracked and reported clients' progress based on observations and conversations.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Redirected clients with memory issues, providing safety guidance protection.
- Improved patient outlook and daily living through compassionate care.
- Helped clients with personal needs from exercise to bathing and personal grooming.
Cashier
Walgreen's Pharmacy
05.2015 - 11.2015
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Verified customer age requirement for alcohol or tobacco purchases.
Cashier
The Home Depot Inc
10.2013 - 04.2015
- Helped customers find specific products, answered questions and offered product advice.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed refunds for worn, damaged and broken merchandise.
Education
High School Diploma -
El Camino High School
Rohnert Park, CA06.2013
Skills
- Medical Records Management
- Electronic Recordkeeping
- Time Management
- Calm Under Stress
- Willingness to Learn
- Customer Service
- Problem-Solving
- Detail-Oriented
- Feedback Acceptance
- Honest and Dependable
- Policies and Procedures
- Reliable and Responsible
- Privacy and Confidentiality
Languages
Spanish
Native or Bilingual
Timeline
Medication Technician
Oakmont of The Terraces
06.2021 - 06.2022
Elderly Caregiver
Sequoia Senior Solutions
11.2015 - 05.2021
Cashier
Walgreen's Pharmacy
05.2015 - 11.2015
Cashier
The Home Depot Inc
10.2013 - 04.2015
High School Diploma -
El Camino High School