Arlette Villafranca
Brownsville,TX
Summary
Reliable and detailed-oriented bilingual Pharmacy Technician ( English/Spanish ) with 3 years of experience supporting daily pharmacy operations. Strong skills in prescription processing, insurance coordination, and customer service. Committed to providing excellent patient care.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Lopez Pharmacy
02.2023 - Current
- Accurately filled and labeled prescription under pharmacist supervision.
- Processed insurance claims, prior authorizations, and resolved third-party billing issues efficiently.
- Provided excellent customer service by assisting patients with questions and medication pickups.
- Managed inventory,including ordering,stocking, and checking for expired medications.
- Communicated with healthcare providers to clarify prescriptions when needed.
- Operated cash register and processed payments efficiently.
Education
High School Diploma -
Lopez High School
Brownsville, TXCertified Pharmacy Technician -
Southern Careers Institute
TXSkills
- Time Management
- Critical thinking
- Customer oriented
- Teamwork
- Customer service
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Pharmacy Technician
Lopez Pharmacy
02.2023 - Current
High School Diploma -
Lopez High School
Certified Pharmacy Technician -
Southern Careers Institute