Arlett Esmeralda Chavez
Manager
Illinois City,IL
Summary
Dynamic manager with a proven track record at Chipotle, excelling in team leadership and customer service. Enhanced workflow efficiency and reduced waste through effective inventory management. Skilled in conflict resolution and employee motivation, fostering a productive environment that prioritizes quality and guest satisfaction.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
3
3
years of professional experience
Work History
Manager
Chipotle
Illinois City, IL
08.2022 - Current
- Oversaw daily operations to ensure adherence to quality standards and efficient workflow.
- Trained and mentored team members on food safety protocols and customer service excellence.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed staff schedules to align with peak hours, enhancing service efficiency.
- Analyzed customer feedback to improve menu offerings and enhance guest satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
Education
Associate of Science - Medicine
College of Lake County
Grayslake, ILSkills
Customer service
Time management
Decision-making
Team leadership
Task delegation
Goal setting
Documentation and reporting
Relationship building
Clear communication
Coaching and mentoring
Customer service standards
Customer feedback analysis
Employee motivation techniques
Conflict resolution strategies
Safety procedure enhancement
Workflow efficiency improvements
Time management skills
Cross-functional collaboration
Performance monitoring systems
Quality assurance processes
Accomplishments
I enjoy helping my community and actively participate in volunteer work through my church. Together, we regularly assist individuals experiencing homelessness by providing support and essential items. I also enjoy contributing to new community projects and have participated in clothing distribution initiatives at local nursing homes and care facilities.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Manager
Chipotle
08.2022 - Current
Associate of Science - Medicine
College of Lake County