Arletys Arrigo
Niagara Falls,NY
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
Certification
Work History
Hostess
Delaware North
06.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Accommodated special seating requests for guests to enhance satisfaction.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Niagara Falls High School
Niagara Falls, NY07.2025
Skills
- Guest Inquiries
- Servsafe Certified
- Guest Satisfaction
- Upselling
- Warm and Friendly
- Table Bussing
Certification
- ServSafe
Languages
Spanish
Native or Bilingual
Timeline
Hostess
Delaware North
06.2023 - Current
High School Diploma -
Niagara Falls High School