Seasoned administrative professional with over 30 years in office operations, fleet service scheduling, and records management. Expertise in data entry, document control, and invoice processing enhances operational efficiency. Proficient in Microsoft Excel and adept at managing confidential information, ensuring precise communication and timely delivery of services.
Overview
31
31
years of professional experience
Work History
Administrative Assistant
City of Baton Rouge DPW Fleet Management
Baton Rouge, Louisiana
04.2010 - 04.2021
Provided administrative support to the executive team by scheduling meetings and managing calendars, facilitating efficient communication and organization.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Processed work orders and maintained accurate fleet management records, contributing to streamlined operations.
Coordinated fleet service scheduling for public works vehicle maintenance operations, ensuring timely maintenance and operational readiness.
Prepared purchase requests, invoices, and vendor paperwork for DPW fleet support.
Entered data into spreadsheets with attention to detail. into spreadsheets using Microsoft Excel and similar programs.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Sr Clerical Specialist III
City Of Baton Rouge DPW
Baton Rouge, Louisiana
09.1997 - 04.2010
Processed permits, forms, and service requests to ensure accurate and timely processing.
Organized records, files, and document tracking systems for efficient department access.
Supported clerical workflows for City of Baton Rouge Public Works operations.
Entered work orders, staffing notes, and office documents into databases.
Monitored office supply inventory levels to ensure availability and placed orders.
Scanned paper documents into digital files for database storage or archived.
Prepared and sent memos, letters, and other correspondence.
Collaborated with customers, employees, and vendors to address inquiries and resolve issues effectively.
Clerical Specialist
Office of Community Development
Baton Rouge, Louisiana
04.1990 - 04.2010
Processed community development correspondence for Office of Community Development staff.
Maintained program files, records, and confidential documents, supporting efficient community development operations.
Responded to public inquiries regarding community development services and application procedures, enhancing public understanding and access.
Entered and updated applicant data in community development tracking systems.
Prepared forms, reports, and letters supporting Office of Community Development programs.
Reviewed documents for accuracy, completeness, and compliance with community development policies.
Proofread documents for accuracy prior to submission or distribution.
Supported department staff members with administrative tasks.
Organized files, documents, and other office materials in an orderly manner.
Assisted with special projects, including mailings and filing system updates.
Answered and directed phone calls to appropriate staff members.
Operated photocopiers and scanners, facsimile machines and personal computers.
Trained staff members to perform work activities and use computer applications.
Education
High School Diploma -
Scotlandville Sr. High
Baton Rouge, LA
05-1976
Business Management
Southern University And A&M College
Baton Rouge, LA
Affiliations
Volunteer working with American Heart Society, March of Dimes