Arlin Morales
Dallas
Summary
A passionate and diligent Process Assistant striving to implement 7 years of experience gained through AMZL/SSD operations to contribute to company growth and further career development, with strong capability in enhancing productivity and streamlining workflow processes. Specialize in process optimization, quality control, and data analysis to support efficient operations. Excel in communication, problem-solving, and teamwork, leveraging these skills to foster collaboration and improve process outcomes.
Overview
7
7
years of professional experience
Work History
Process Assistant
AMAZON STX8
09.2023 - Current
- Supervised daily operations in SSD, leading 15 to 30 associates across inbound, outbound, and sortation functions.
- Balanced labor resources to meet daily volume and fulfill customer commitments.
- Identified operational obstacles and implemented improvements to enhance quality and production times.
- Managed weekly operational floor health assessments to ensure optimal performance for Inbound and Outbound Reducing Pod Gaps by 10%
- Assisted in training new team members on safety protocols and operational procedures.
FC Associate
Amazon SNV1
05.2022 - 09.2023
- Prepare order shipment by exceeding rate expectation of 300+QPHin Outbound direct process paths
- Meet Customer expectation through Outbound/Dispatch Problem Solve by completing shipments with damaged / missing items within appropriate promise time to ensure on time delivery.
- Accurately verified site merchandise inventory through ICQA direct process paths
- Certified in Critical Roles/Indirect process paths
- Cross-trained teammates in direct and indirect process paths to understand importance/ responsibility and to meet rate/quality expectations
Amazon RTS Delivery Associate
DLV1/ DLV7
10.2018 - 05.2022
- Unload linehaul volume within SLA for staging & delivery
- Processed & sorted shipments for DSP to load and deliver
- Receive & problem solve any returned damages to hazmat
- Trained & cross-trained new/current associates in direct & indirect process paths to understand importance/responsibility and to meet rate/quality expectations
Education
High School Diploma -
Rancho High School
Las Vegas, NV05.2018
Skills
- Problem Solving
- Critical Thinking
- Flexibility
- Effective Communication- Verbal & Written
- Teamwork
- Organization Skills
- Interpersonal Skills
- Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Process Assistant
AMAZON STX8
09.2023 - Current
FC Associate
Amazon SNV1
05.2022 - 09.2023
Amazon RTS Delivery Associate
DLV1/ DLV7
10.2018 - 05.2022
High School Diploma -
Rancho High School
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