Erica Bennett
Union,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Process Assistant
Amazon
Carteret, NJ
08.2019 - Current
- Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
- Advised and assisted specific staff members to support their understanding of changes and the implementation of streamlined processes.
- Coached and trained production leads on general process concepts, lean manufacturing, and how to identify potential improvements without assistance.
- Supported special projects upon request from the department manager.
Education
Associate of Science - Accounting And Business Management
Union County College
Cranford, NJSkills
- Team Building
- Computer Skills
- Multitasking
- Quality Assurance
- Problem-Solving
- Dependable and Responsible
- Time Management
- Teamwork and Collaboration
- Problem Solving
- Attention to Detail
Support and work in the department as required
Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Providing vacation coverage for Area Managers
Providing policy follow-up, attendance tracking (duties do not extend to discipline)
Tracking and reporting of labor hours
Assisting the floor as an associate resource, training associates and verifying SOP compliance
Ensuring successful area performance, through tracking, reporting and feedback of associate performance
Participating in Operational Excellence initiatives in some capacity
Filling in as needed with production duties
Fully understanding workflow and daily production goals
Reviewing and updating SOP as required
Assisting in keeping work area clean and organized
Identifying and addressing safety hazards within the work area
Coaching associates to work safely at all times
Participating in safety initiatives
Referring all job injuries immediately to Area Manager
Accomplishments
- Improved delivery of Product by Amazon, realizing an overall increase in customer satisfaction and cost efficiency.
- Recognized as Employee of the Year for outstanding performance and team contributions.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Process Assistant
Amazon
08.2019 - Current
Associate of Science - Accounting And Business Management
Union County College
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