Christian Hayes
Taylorsville,Utah
Summary
Dynamic professional with a proven track record at Amazon Warehouse SLC2, where I successfully developed a high-performing team and eliminated a backlog of over 150k items. Skilled in logistics and team building, I excel in fostering employee relations and driving quality control initiatives to enhance operational efficiency as well as do not hold back in the push for sustainability .
Overview
16
16
years of professional experience
Work History
Process Assistant
Amazon Warehouse SLC2
Salt Lake City, Utah
11.2020 - Current
- I promoted my way up from AA after just over a year and developed a team to pick / pack & depart our department's orders going out to several vendors other than Amazon or directly to consumers.
- Tested damaged items and graded whether the items are sellable or need to be disposed of some other way.
- Developed A Ship in Own container testing department on our own after knocking down a back log of over 150k
Assistant General Manager
Mollie & Ollie
Salt Lake City, Utah
01.2019 - 07.2019
- Open and close store, count money and document sales.
- Would write and input the orders both twice a week.
- Keep a clean and orderly store while keeping a crew busy and keeping a good attitude.
Cook
Dennys
Midvale, Utah
06.2017 - 03.2018
- Prepare and cook all the meals on the menu.
- Expected to keep the kitchen clean and labeled for inspection and cook meals in a timely fashion, both achieving quality and satisfaction.
Customer Service Rep
CSS Corp
Draper, Utah
01.2016 - 02.2017
- Assisted customers in troubleshooting their devices.
- Took extra time to help the elderly set up their electronic devices and make payments over the phone.
Shift Lead/ Cook
Apollo Burger
Draper, Utah
03.2014 - 04.2015
- Assisted in writing the schedules as well as took over the roll of opening and closing the store several nights a week.
- In charge of delegating jobs and keeping the store up to code.
Material Control Manager
DSPM
Ontario, California
04.2010 - 05.2013
- Ordered parts and made the bills of material for back up lighting generators.
- Also assisted in the design and development.
Education
High School -
Los Osos High School
Rancho Cucamonga, California05.2010
Some College (No Degree) - Sustainability Studies
Alison
OnlineMental Health Studies - Suicide, Violent Behavior and Substance Abuse
Skills
- Customer Service
- Microsoft Word
- Logistics
- Quality Control/Assurance
- Microsoft Office (Outlook, Excel, Word)
- Build a team from scratch
- Take over a previously established team
- Manage a team who is not co-located
- Manage a functionally diverse team
- Restructure a team
- Employee Relations
- Benefits
- Performance Management
- Training
- Learning and Development
- Recruiting/Sourcing
- Launched a new building
- Sustainability
- Employee Health and Safety
- Communications/PR/Marketing
- Project Planning
- Program management
- Product management
- Inside Sales
- Powered Industrial Truck (PIT) Operator
- Bias for Action
- Team Building
- Affable Leader
- Communication
- Organization
- Quality control
- Order fulfillment
- Supply chain logistics
- Customer relationship management
- Vendor communication
- Team leadership
- Problem solving
- Effective communication
- Attention to detail
References
- Andrew Willemsz, Previous Manager, (909) 215-4452
- Rose Hanson, Owner- DSPM, (909) 770-2300
- Jessica Wilson, Manager - CSS, (801) 638-2309
- Selleste Mckahan, Manager- Dennys, (801) 638-4069
- Cam Winn, Area Manager - Amazon, (801) 688-3803
- Steve Smith, Area Manager - Amazon, (801) 874-4872
Timeline
Process Assistant
Amazon Warehouse SLC2
11.2020 - Current
Assistant General Manager
Mollie & Ollie
01.2019 - 07.2019
Cook
Dennys
06.2017 - 03.2018
Customer Service Rep
CSS Corp
01.2016 - 02.2017
Shift Lead/ Cook
Apollo Burger
03.2014 - 04.2015
Material Control Manager
DSPM
04.2010 - 05.2013
High School -
Los Osos High School
Some College (No Degree) - Sustainability Studies
Alison