Arlinda Boyd
Summary
Driven Area Sales Manager with 10+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Licensed Insurance Sales Agent
CarShield
01.2019 - Current
- Upsold additional products and services after identifying customer needs and requirements.
- Spent ample time with each customer, verbally reviewing, and explaining coverage for client comprehension.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- closing 4-5 leads provided per day
Area Sales Manager
Vivial, Formerly The Berry Co
05.2016 - 01.2019
- Executed proven strategies to hit Digital sales quota and help my Team achieve objectives.
- Manage operational functions of local sales office and report key metrics to Branch Manager for Print & Digital Sales results
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built lasting relationships with clients through outstanding customer service interactions.
- Drive Digital Platform Sales SEO, SEM, Social Media Campaign Management B2B Sales
- 2016 - Top Sales Manager
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- 2017 - 225% of Quota 1st Quarter
- 2017-2018 Annual Vivial/CenturyLink Top Sales Manager Trip Winner
Mortgage Loan Officer
PNC Bank
10.2015 - 05.2016
- Worked with underwriters to fix application problems and resolve issues.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- 2015-2016 Top Sales Leader Mortgage Loans Closed 1.5- 3.5 Million
- Negotiated loan terms and conditions with clients to maximize profitability.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Explained different types of loans pertaining to client situations.
Area Sales Manager
YP Formerly AT&T Yellowpages
01.2008 - 10.2015
- Executed proven strategies to hit sales quota and help company achieve goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built lasting relationships with clients through outstanding customer service interactions.
- Managed operational functions of the local sales office and report key metrics to the General Manager with Team Digital & Print Sales results.
- Operate Salesforce and maintain updates to produce accurate data.
- Provide guidance, coaching and support digital sales executives.
- 2013-2014 Top Leading Sales Manager
- 2014-2015 Top Leading Sales Manager CEO Winner
Education
High School Diploma -
Edwardsville High School
Edwardsville, ILBusiness Administration And Management
Columbia College
Columbia, MO12.2023
Associate of Science - Business Administration And Management
Lewis And Clark Community College
Godfrey, IL05.2008
Skills
- Program Customization
- Team Goals
- Process Knowledge
- Customer Support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Digital Marketing Campaigns which led to small to medium business growth.
- Supervised team of 30 staff members.
- 2014-2015 Top Leading Sales Manager , CEO Winner
- 2016, 2017, 2018 Top Sales Manager for Team Digital Sales
Certification
- Licensed Insurance Sales - 2019-Current
- Licensed Mortgage Originator 2015-Current
Timeline
Licensed Insurance Sales Agent
CarShield
01.2019 - Current
Area Sales Manager
Vivial, Formerly The Berry Co
05.2016 - 01.2019
Mortgage Loan Officer
PNC Bank
10.2015 - 05.2016
Area Sales Manager
YP Formerly AT&T Yellowpages
01.2008 - 10.2015
High School Diploma -
Edwardsville High School
Business Administration And Management
Columbia College
Associate of Science - Business Administration And Management
Lewis And Clark Community College