Arlinda Mulika
Scarsdale,NY
Summary
Dynamic logistics coordinator with a strong work ethic and excellent communication skills, successfully optimized workflows at Ann Morris. Proven ability to enhance team collaboration and ensure timely deliveries, while maintaining attention to detail and fostering positive relationships with clients and vendors. Committed to problem-solving and delivering exceptional customer service.
Overview
11
11
years of professional experience
Work History
School Monitor
Greenvale Elementry
Scarsdale
09.2025 - Current
- Supervised 3rd grade students to enforce safety protocols and maintain appropriate behavior.
- Supervised lunch periods for 4th and 5th grade students, ensuring a positive and orderly environment.
- Directed and facilitated classroom instruction during teacher absences.
- Facilitated lesson continuity by adhering to instructional plans and guiding students through assignments.
- Facilitated promotion of respectful behavior, conflict resolution, and adherence to school policies.
- Facilitated staff coordination and ensured safe transitions during school hours.
Logistic Coordinator
Ann Morris
03.2025 - Current
- Coordinate logistics operations to ensure timely delivery across multiple regions
- Process and manage customer orders accurately using ec
- Improve workflow efficiency through process optimization and documentation updates
- Maintain pricing data and reports using Google Sheets
- Collaborate with cross-functional teams to streamline shipping and receiving processes
- Train new team members on order entry procedures and systems
- Communicate with vendors and suppliers to ensure timely fulfillment
- Provide customers with tracking updates and resolve shipping issue
Logistics Coordinator
Sonneman a Way of Light
11.2020 - 03.2025
- Managed high-volume inbound calls and customer inquiries from clients, vendors, and sales representatives
- Processed orders and maintained accurate records in SAP
- Coordinated shipping logistics with UPS, FedEx, and freight carriers
- Communicated with production teams regarding timelines and shipment updates
- Generated invoices, account statements, and billing documentation
- Supported sales team with quotes, order processing, and customer communication
- Troubleshot product issues and provided timely, effective solutions
- Ensured customer satisfaction through follow-up and resolution tracking
Purchasing Coordinator
NYC Alliance
New York, NY
08.2015 - 11.2020
- Managed high-volume inbound calls and customer inquiries from clients, vendors, and sales representatives
- Processed orders and maintained accurate records in SAP
- Coordinated shipping logistics with UPS, FedEx, and freight carriers
- Communicated with production teams regarding timelines and shipment updates
- Generated invoices, account statements, and billing documentation
- Supported sales team with quotes, order processing, and customer communication
- Troubleshot product issues and provided timely, effective solutions
- Ensured customer satisfaction through follow-up and resolution tracking
Education
Bachelor of Arts -
Pace University
New York, NYSkills
- Patience and empathy
- Child supervision
- Professionalism and ethics
- De-escalation techniques
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Strong work ethic and dependable
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational and planning skills
- Organizational skills
- Team collaboration
- Creative thinking
- Classroom management
- Active listening
- Effective communication
- Decision-making
- Adaptability and flexibility
- Communication and interpersonal skills
- Child safety
- Relationship building
Timeline
School Monitor
Greenvale Elementry
09.2025 - Current
Logistic Coordinator
Ann Morris
03.2025 - Current
Logistics Coordinator
Sonneman a Way of Light
11.2020 - 03.2025
Purchasing Coordinator
NYC Alliance
08.2015 - 11.2020
Bachelor of Arts -
Pace University