Armaan Underwood
Phoenix,AZ
Summary
Accomplished Salesperson well-versed in increasing profitability using sound sales techniques. Adept at meeting customer needs by recommending, selecting and assisting with merchandise sales. Top producer consistently exceeds sales goals. I am also a Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
6
6
years of professional experience
Work History
Salesperson
East Valley Nissan
Phoenix, AZ
05.2022 - Current
- Developed key customer relationships to increase sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Acquired new customers and identified unique needs to deliver relevant products.
- Gathered information from clients to create solutions that achieved business needs and desires.
- Developed eye for detail and suggested accessories to complement purchase.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Fostered relationships with customers to expand customer base and retain business.
- Improved overall customer purchasing experiences to promote steady revenue.
- Used CRM database to track referral and appointment data.
- Leveraged CRM system to manage sales activities and track sales performance.
Mail Clerk
Advanced Reimbursement Solutions
Phoenix, AZ
06.2020 - 10.2023
- Received, sorted and organized incoming letters and packages.
- Packaged items in boxes or envelopes and sealed.
- Identified undeliverable mail and applied markups to return to sender.
- Organized and monitored mail supplies and general office supplies for mailroom.
- Operated photocopier to print, collate and fold documents.
Wing Expert
Wingstop
Phoenix, AZ
05.2021 - 05.2022
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packed fast food products in approved containers, cups and bags.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Drove team success by quickly completing assigned tasks.
- Presented orders to guests within anticipated service times.
- Set aside add-on items for future orders.
Cook
Barros Pizza
Phoenix, AZ
07.2021 - 11.2021
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Auto Detailer
Dealers Auto Auction of the Southwest
Phoenix, AZ
09.2020 - 10.2021
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Washed wide range of vehicles each day.
- Vacuumed car interiors to remove dirt and debris.
- Inspected vehicle to verify pristine appearance for customer.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Maintained inventories of cleaning supplies.
Food and Beverage Cashier
Pizza Hut
Phoenix, AZ
03.2021 - 07.2021
- Took orders, prepared foods and processed payments in full-service establishment.
- Kept customer and food preparation areas clean and well-organized.
- Restocked workstation with supplies and communicated out-of-stock items to management.
- Completed opening, closing and shift change tasks by following company guidelines.
- Reviewed contents on food trays to check complete order.
- Accurately made change for cash transactions.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Verified orders and bagged items for easy transport.
- Greeted customers promptly and responded to questions.
- Assisted customers by providing information and resolving complaints.
- Answered phone calls to assist customers with questions and orders.
- Counted and balanced cashier drawers.
Office Clerk
S&N Investments
Phoenix, AZ
08.2018 - 07.2019
- Kept office records organized and supplies well-stocked for optimal team performance.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Supported office clerical functions using word processing and other software, email and office machines.
- Managed client communication, scanning documents and distribution of mail.
Education
South Mountain High School
Phoenix, AZSkills
- Business Development
- Needs Analysis
- Product Description
- Relationship Selling
- Customer Care
- Relationship Building
- Profit Generation
- Up-Selling
- Negotiation
- Prospecting Skills
- Sales Process
- Complaint Handling
- Trial Close
- Customer Engagement
- Networking
Timeline
Salesperson
East Valley Nissan
05.2022 - Current
Cook
Barros Pizza
07.2021 - 11.2021
Wing Expert
Wingstop
05.2021 - 05.2022
Food and Beverage Cashier
Pizza Hut
03.2021 - 07.2021
Auto Detailer
Dealers Auto Auction of the Southwest
09.2020 - 10.2021
Mail Clerk
Advanced Reimbursement Solutions
06.2020 - 10.2023
Office Clerk
S&N Investments
08.2018 - 07.2019
South Mountain High School
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