Armanda Ybarra
Devine,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
2004
2004
years of post-secondary education
Work History
Mobile home & RV Park maintenance
Gusville Mobile Home & RV Park
Devine
04.2022 - 03.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
- Assisted with customer requests and answered questions to improve satisfaction.
Associate & Assistant Manager
Dollar General
Lytle, Texas
01.2018 - 02.2022
- Maintained inventory levels and organized merchandise displays.
- Operated cash register and processed customer transactions efficiently.
- Trained new staff on store policies and customer service standards.
- Collaborated with team members to ensure store cleanliness and safety compliance.
- Assisted customers with product selection and inquiries.
- Implemented promotional displays to enhance product visibility in-store.
- Resolved customer complaints promptly and professionally to improve satisfaction.
- Monitored stock levels and communicated replenishment needs to management.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
- Ensured compliance with company safety regulations at all times while on the job.
- Handled incoming calls from customers regarding orders or other inquiries.
- Operated equipment such as scanners and scales correctly during checkout process.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Analyzed financial data to identify trends and areas for improvement.
- Processed payments using point-of-sale systems.
- Developed and maintained relationships with clients and vendors.
- Collaborated with other departments to ensure successful product launches.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Set specific goals for projects to measure progress and evaluate end results.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Implemented strategies to take advantage of new opportunities.
- Analyzed key performance indicators to identify effective strategies.
- Monitored operations and reviewed records and metrics to understand company performance.
- Assessed company operations for compliance with safety standards.
- Assisted in managing daily store operations and inventory management.
- Trained and mentored new team members on store policies and procedures.
- Coordinated merchandise displays to enhance customer shopping experience.
- Implemented loss prevention strategies to minimize shrinkage risks.
- Resolved customer inquiries and complaints effectively and promptly.
- Oversaw scheduling to ensure adequate staffing during peak hours.
- Collaborated with management on promotional planning and execution.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
- Produced thorough, accurate and timely reports of project activities.
Education
Devine High School
Devine, TXSkills
- Equipment maintenance
- Customer relationship management
- Routine inspection
- Inventory management
- Team collaboration
- Effective communication
- Problem solving
- Customer service
- Cash handling
- Performance evaluation
- Strategic planning
- Planning
- Research
- Written communication
- Flexible and adaptable
- Multitasking Abilities
- Calm under pressure
- Dependable and responsible
- Quality assurance
- Maintenance & repair
- Organization and time management
- Decision-making
- Excellent communication
- Good Telephone Etiquette
- Friendly, positive attitude
- Training & Development
- Team management
- Social perceptiveness
- Employee training
- Routine repair
- Time management
- Relationship building
- Service evaluation
- Process improvement
- Data entry
- Clerical support
- Team building
- Remote office availability
- Analytical
- Troubleshooting
- Task prioritization
- Recordkeeping
- Multitasking
- Attention to detail
- Problem resolution
- Safety compliance
Timeline
Mobile home & RV Park maintenance
Gusville Mobile Home & RV Park
04.2022 - 03.2025
Associate & Assistant Manager
Dollar General
01.2018 - 02.2022
Devine High School