Highly motivated , hard working professional with years of experience. Seeking a full-time career where I can demonstrate my strong customer service, negotiation skills, and technical/ mechanical knowledge.
Overview
10
10
years of professional experience
Work History
Delivery / Service Technician
Mobility City
Plano, TX
06.2023 - 05.2026
Drive company van to deliver products to customers
Diagnostic of damaged mobility products
Get pricing quotes from manufacturers
Calling customers with quotes and processing payments
Repair mobility products using hand and power tools
Staying up to date on product knowledge and industry trends
Responding to customer inquiries
Providing solutions to customer issues
Mobility Tech
Next Day Access
San Antonio, TX
02.2022 - 06.2023
Identifying potential customers
Developed strong connections with clients to foster trust and collaboration
Facilitated discussions to negotiate contracts that meet client needs.
Finalized sales agreements with clients to secure transactions
Determining pricing and terms of sale
Conducted in-home evaluations for prospective clients, measuring and documenting accessibility needs through detailed diagrams.
Installed stair, pool, ceiling, and vehicle lifts to improve accessibility for clients.
Constructing rubber and metal wheelchair ramps
Ensured high standards in customer interaction, promptly addressing and resolving customer satisfaction issues.
Lead Floor Installer
Encore Garage
San Antonio, Texas
01.2020 - 02.2022
Oversee and manage a team of floor installers on a project.
Ensure the installation of various resin flooring types is completed to high standards, on time, and within budget.
Responsible for quality control, job site safety, training and coordinating with clients and other tradespeople on the project.
Drive truck and trailer or box truck to job sites
Decorative Concrete Apprentice
The Gillespie Group
San Antonio
12.2018 - 01.2020
Applied color stains to concrete surfaces to achieve desired finishes.
Prepared concrete floors for design by etching surfaces for better adhesion.
Polishing: Grinding and polishing concrete to achieve a high gloss finish.
Concrete grinding with planetary grinder and hand grinder
Stamped concrete with textured patterns to enhance aesthetic appeal.
Resin flooring installation
Tire Technician
Big O’Tires
Glennwood University
03.2016 - 11.2018
Tire installation and removal: Mounting and dismounting tires on wheels using tire changing machines.
Tire balancing: Balancing tires on a wheel balancing machine to ensure smooth ride and even wear.
Tire inspection: Checking tires for wear, damage, punctures, and proper inflation levels.
Rotated tires on vehicles per manufacturer recommendations to ensure even tire wear and enhance vehicle safety.
Patched small punctures and made minor repairs to tires to extend tire lifespan.
Explained tire options to customers, recommended replacements, and addressed concerns to improve customer satisfaction.