Armando Duran
Financial Services
Austin,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Mortgage Loan Originator
Region's Bank
Austin, TX
4 2022 - 3 2024
- Self-sourced and originated, reviewed, and helped process, new residential mortgage loans to completion
- Guided potential borrowers through loan process and proactively communicated with borrowers and 3rd parties to meet SLAs
- Maintained and expanded industry, product, and regulatory knowledge through employer provided continuous learning opportunities as well as utilizing industry outside sources to keep up with constantly changing market environment
- Successfully worked with and maintained positive working relationships with loan team within Regions as well as third parties participating in loan process.
- Worked with underwriters to fix application problems and resolve issues
- Explained different types of loans pertaining to client situations
- Conducted regular follow-ups with clients post-closing to ensure satisfaction and identify potential referrals
- Conducted borrower interviews to gather necessary information and documentation for loan applications
- Managed pipeline of mortgage applications, prioritizing tasks to ensure timely closings and meet clients'' needs
- Collected information from banks, institutions and employers to assess applicant eligibility
- Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs
- Provided exceptional customer service throughout entire loan process from initial consultation to closing day
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Mortgage Loan Originator
Supreme Lending
Austin, TX
07.2019 - 11.2021
- For Self-Generated and Assisted Loans: Originated, reviewed, processed, and facilitated new mortgage loans through completion/closing throughout mortgage loan process
- Ensured URLAs were fully completed and gathered any missing or required information directly from borrowers and other parties to ensure applications were ready for submission to processing
- Provided borrowers with initial required documentation lists and followed up with clients proactively
- Reviewed borrower documents for accuracy and acceptability while providing clients and team members with updates and feedback and/or additional document requirements requested by underwriter
- Structured and restructured loans as needed to other loan products/programs to adjust to different borrower qualifications, needs, or borrower requests
- Completed credit analysis and income calculations for borrowers to ensure loan applicant viability before underwriting submission
- Prepared and assembled loan files for submission to loan processing
- Coordinated with all interested parties such as title companies, realtors, borrowers, etc
- To assist with loan process and schedule loan closings for borrowers
- Assisted senior-level mortgage officers with complex loan applications.
- Explained very technical financial information to applicants in easy to understand language
Mortgage Loan Processor
International Bank of Commerce
06.2016 - 06.2019
- Performed underwriting pre-review of submitted applications and documentation to remove unnecessary documents and ensure applications complied with Desktop Underwriting or program minimum requirements prior to initial review by underwriter
- Reviewed conditions from underwriters and prepared Notices of Incomplete & Conditions letters to be sent to borrowers disclosing items and actions required to satisfy conditions and continue loan progression
- Gathered information and documents from borrowers, loan officers, and third party service providers to guide each file from pre-approval or initial submission to closing while meeting crucial milestones and deadlines
- Obtained and recorded accurate loan information into system for processing
- Ensured that all loan documentation was complete, accurate, verified and complied with regulations, company policy, and underwriter requirements
- Verified loan documents including income, credit, appraisals and title insurance to prepare files for submittal to underwriting.
Mortgage Loan Originator
IBC Mortgage
06.2016 - 06.2019
- Proactively solicited new residential mortgage business, work bank referral leads, and recommended IBC Mortgage products
- Developed and maintained quality network of business relationships that serve as recurring source of referrals for new mortgage opportunities and develops relationships with IBC Bank Sales Team and IBC Commercial Bankers
- Evaluated and authorized, or recommend approval of applications for residential real estate loans, and possess understanding of relevant loan products, regulatory disclosures, and interest rate pricing.
- Processed loan applications and monitored progress from start to finish
- Reviewed loan files and updated to match current standards
- Checked loan documents for accuracy prior to closing
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process
- Analyzed loan applications and credit reports to determine loan eligibility and risk level
Mortgage Banking Officer - Team Lead
BBVA Compass Bank
05.2006 - 05.2016
- Played central role in creation of new mortgage origination group within company that specialized in originating new mortgage loans for purchases and refinances for internet and telephone clients
- As team lead, was heavily involved creation of policies and procedures for group with focus on efficiency and customer experience
- Top in units and volume in 2013 with over $20 million in loans and 60 units
- Consistently finished in top three in sales and volume during time with company.
- Improved loan processing efficiency by streamlining documentation and communication procedures
- Mentored new team members, fostering a supportive work environment that led to increased employee retention
- Analyzed loan applications and credit reports to determine loan eligibility and risk level
- Reviewed loan files and updated to match current standards
Education
High School Diploma -
Richard King High School
Corpus Christi, TX 08.1993 - 05.1994
Skills
Financial Services (10 years)
Loan Officer Experience (10 years)
Financial Analysis (10 years)
Office experience (10 years)
Customer service (10 years)
Document Preparation
Loan Processing
Certification
MLO License
Timeline
Mortgage Loan Originator
Supreme Lending
07.2019 - 11.2021
Mortgage Loan Processor
International Bank of Commerce
06.2016 - 06.2019
Mortgage Loan Originator
IBC Mortgage
06.2016 - 06.2019
Mortgage Banking Officer - Team Lead
BBVA Compass Bank
05.2006 - 05.2016
High School Diploma -
Richard King High School
08.1993 - 05.1994
Mortgage Loan Originator
Region's Bank
4 2022 - 3 2024
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