Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Armando Escamilla

Armando Escamilla

Las Vegas,NV

Summary

Highly skilled Retail Sales Consultant with a demonstrated history of working in the cellular industry. Tenured experience with inside and outside sales, building strong customer service relations, and account management.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Sherwin-Williams
Las Vegas, NV
09.2023 - Current
  • Completed "Manager-in-Training Program."
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

In-Home Expert

AT&T Mobility, Inc.
Meridian, ID
08.2022 - 09.2023
  • Quickly learned new skills and applied them, resulting in exceeding target goals.
  • Responsible for generating sales through dispatched leads.
  • Entrusted in the use, maintenance, and upkeep of company vehicle.
  • Handled customer complaints with relative ease by conducting research, listening carefully, and taking appropriate action.
  • Proactively identified solutions for customers experiencing credit issues.

Retail Sales Consultant

AT&T Mobility, Inc
Nampa, ID
11.2013 - 08.2022
  • Attained business expert status several years.
  • Finished number one overall in my store in 2015.
  • Consistently finished in the top five in my store every year.
  • Entrusted to train and develop new employees.
  • Achieved Apple Masters status 2016.
  • Completed Samsung Elite Training in 2017, 2018, and 2022.
  • Selected as a customer service representative for in-bound calls during the Covid-19 Pandemic shutdown, in 2020.

Field Salesman

Coast To Coast Carports, Inc
Knoxville, AR
09.2011 - 11.2013
  • Prospected and recruited businesses (spanning several states) in partnership with the company to display and distribute our products.
  • Served as liaison between parent company and distributors.
  • Assisted the Accounts Receivables Department in the field with collecting on outstanding invoices.
  • Salesman of the year in 2012.

Sales Representative

Terminix
Pottsville, AR
02.2011 - 09.2011
  • Inspected homes and businesses for termite damage and other pests.
  • Presented and sold termite insurance and treatment options to customers.
  • Performed cold calls to prospective clients.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Foreign Language Lab Assistant

Arkansas Tech University
Russellville, AR
08.2006 - 02.2011
  • Selected to develop scheduling for all language lab assistants.
  • Practiced language exercises with beginning and intermediate level students.
  • Developed lesson plans.
  • Assisted professors in grading homework, quizzes, and tests.

Education

Bachelor of Arts - English

Arkansas Tech Universit
Russellville, AR
12.2010

Skills

  • Business to Consumer/Business to Business Sales
  • Salesforce CRM
  • Consultative and Comparative Sales Approach
  • Cross-Channel Account Managing
  • Mobility Technology Expert
  • Customer Needs Assessments
  • Customer Proposals
  • Staff Development/Support

Languages

Spanish
Native/ Bilingual

Certification

State of Nevada License for Educational Personnel

Issued Aug 2023 · Expires Jun 2028

Credential ID 227525

Sherwin-Williams Assistant Manager Training Program 2024

Sherwin-Williams Automotive Painter Certification 2006

Forklift Operator Certificate 2023

Timeline

Assistant Store Manager

Sherwin-Williams
09.2023 - Current

In-Home Expert

AT&T Mobility, Inc.
08.2022 - 09.2023

Retail Sales Consultant

AT&T Mobility, Inc
11.2013 - 08.2022

Field Salesman

Coast To Coast Carports, Inc
09.2011 - 11.2013

Sales Representative

Terminix
02.2011 - 09.2011

Foreign Language Lab Assistant

Arkansas Tech University
08.2006 - 02.2011

Bachelor of Arts - English

Arkansas Tech Universit
Armando Escamilla