Armando Gomez

• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base, building a book of business of trucking companies ranging from 40 u to 1000 Units from Northern California to El Paso, TX, and all of Arizona.
• Negotiated prices, terms of sales, and service agreements.
• Increased sales with the execution of the full sales cycle processing from initial lead processing through conversion and closing.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
• Developed and maintained strong working relationships with professionals within the assigned territory.
• Built a diverse and consistent sales portfolio.
• Recorded accurate and efficient records in the customer database.
• Contributed to team objectives in a fast-paced environment.
• Informed customers of promotions to increase sales productivity and volume.
• Stayed current on company offerings and industry trends.
• Maintained current knowledge of evolving changes in the marketplace.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Identified new business opportunities through cold calling, networking, marketing, and a prospective database
• Built relationships with customers to promote long-term business growth.

• Managed 4 Offsite Distribution centers for Loves, which we were able to grow the offsite tire delivery and maintenance business to over 7000 tires per month in addition to direct deliveries. I also managed mounted wheel programs for some of the largest fleets in the region
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maintained a professional, organized, and safe environment for employees and patrons.
• Used advanced planning tools to balance service, inventory, and resource utilization levels.
• Communicated with customers via email, over the phone, or in person to answer questions and provide the latest tire information.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Developed and maintained positive relationships with product and equipment vendors.
• Recorded accurate and complete supply inventory, understanding and appropriately utilizing available special order tire programs.
• Led and assigned regular training for employees to include safety training, equipment training, and job-specific training.
• Trained and developed team members, assigning, supervising, and monitoring the workload of each team member to achieve optimal individual development and balance of skills during shifts.
• Monitored stock levels and equipment condition, ordering new stock and equipment.
• Delegated tasks and managed workload for employees based on daily and weekly schedules.

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• Set and achieved company defined sales goals.
• Developed, maintained and utilized diverse client base.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Selected correct products based on customer needs, product specifications and applicable regulations.

• Responsible for the business in my area.
  
• In line with the group's sales strategy, managed and built relationships with customers and presented proposals for expanding the customer's business, there by improving customer satisfaction and expanding business in the area.
• Expanded my knowledge on michelin tires and service offering by attending all michelin training that became available

• Developed a sales region and was able to grow to over 800K in sales in Mexico and in the USA
• Generated new business with marketing initiatives and strategic plans in Latin America and USA.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Reached out to potential customers via telephone, email, and in-person inquiries.

• Led fire teams during battle drills and training exercises.
• Performed as fire team member during situational training exercises and infantry dismounted battle drills.
• Patrolled designated coverage areas and evaluated terrain for defensive use.
• Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.