Armando Hurtado

• Dispatch daily loads for each client, ensuring that carriers comply with the standards and regulations that the company needs.
• Ensure timely pickup and delivery of cargo, maintaining driver tracking, recovering proof of delivery, and entering data into the system with cargo, driver, and carrier information.
• Report delays, breakages, or any problem that prevents the timely delivery of goods.
• Ensure compliance with cargo updates during the journey until delivery.
• Update records of driver locations, delays, and cancellations.
• Verified driver credentials prior to assigning them a route or task.
• Ensured compliance with safety regulations and company policies

• Updated records of driver locations, delays, and cancellations.
• Created daily reports detailing response times, call volumes, and other
pertinent information.
• Provided timely updates to customers regarding their orders or requests.
• Coordinated with other dispatchers to ensure efficient delivery schedules
were met.
• Resolved customer complaints related to service issues or delays.
• Tracked vehicles using GPS technology and provided real-time status
updates as needed.
• Performed administrative duties such as filing paperwork, updating
databases, and preparing documents for review by management staff.
• Managed a large volume of phone calls while ensuring accuracy in data
entry.
• Utilized computer systems to locate addresses, calculate estimated
arrival times, and provide directions when necessary.
• Verified driver credentials prior to assigning them a route or task.
• Organized paperwork associated with deliveries including manifests, bills
of lading, packing slips.
• Ensured compliance with safety regulations and company policies.
• Plan routes with the best possible profit to meet the needs of the carriers.

• Maintained and inspected deck equipment, including mooring lines and anchor chains.
• Performed regular maintenance of the vessel's exterior, decks and superstructure.
• Assisted with cargo operations, such as loading and unloading containers, pallets and other items.
• Monitored navigational instruments while on watch duty.
• Assisted with navigation by taking soundings, keeping lookout for buoys or landmarks.
• Provided assistance to the engine department when needed for repairs or maintenance tasks.
• Checked lifeboats regularly to make sure they were secure and functional.
• Managed onboard stores inventory levels ensuring sufficient stocks are available at all times.
• Others

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Provided drink suggestions to customers based on their preferences.
• Assisted in setting up the bar for service shift.
• Performed opening and closing duties including restocking supplies.
• Checked identification cards for proof of age prior to serving alcohol beverages.

• Greeted guests and provided excellent customer service.
• Communicated with kitchen staff to ensure food orders were accurate and timely.
• Handled cash transactions accurately and efficiently.
• Provided helpful suggestions for food and drink pairings to customers.
• Checked identification of customers when serving alcoholic beverages.
• Resolved customer complaints in an efficient manner.
• Demonstrated knowledge of proper glassware selection for various types of beer or wines.
• Developed knowledge of beer, wine, spirits, liqueurs, mixed drinks, non-alcoholic drinks.
• Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

• Ensured the safe and efficient navigation of the vessel.
• Organized, supervised, and coordinated all deck operations on board.
• Conducted daily safety checks to ensure compliance with applicable regulations.
• Maintained records for deck equipment, cargo operations, and maintenance activities.
• Assisted in loading and unloading of cargo from vessels as needed.
• Provided guidance to deck crew members in their assigned tasks.
• Performed navigational watch duties while underway including bridge lookout, steering, and communication with other vessels or shore stations.
• Supervised maintenance activities such as painting, cleaning, repair work.
• Inspected all areas of the vessel regularly to identify potential hazards or problems that require attention.
• Others

• Maintained and operated deck equipment, including mooring lines, winches, cranes, derricks and cargo gear.
• Assisted in the navigation of vessels by monitoring compasses and log readings.
• Performed general maintenance duties on board ship such as painting, chipping rust and cleaning decks.
• Loaded and unloaded supplies from vessels using crane or other lifting devices.
• Attended to safety precautions during loading and unloading operations.
• Assisted with navigational maneuvers such as anchoring, mooring or docking procedures.
• Reported any abnormalities or problems with the vessel's systems to the Chief Mate.
• Stood watch on bridge when directed by Commanding Officer or Chief Mate.