Dynamic General Manager with a proven track record at Wendy's, excelling in operations management and team leadership. Successfully enhanced productivity and streamlined processes, fostering a collaborative environment. Skilled in problem resolution and training, with a strong focus on achieving business objectives and optimizing service delivery.
Led team initiatives to achieve organizational objectives and enhance efficiency.
Hiring and training new employees and managers.
Coaching and training crew and managers on food safety and customer satisfaction.
Cash control, labor control, inventory control and schedule management.