Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Armando Jasso

Tolleson,AZ

Summary

Dynamic General Manager with a proven track record at Wendy's, excelling in operations management and team leadership. Successfully enhanced productivity and streamlined processes, fostering a collaborative environment. Skilled in problem resolution and training, with a strong focus on achieving business objectives and optimizing service delivery.

Overview

20
20
years of professional experience

Work History

General Manager

Wendys (promar)
01.2014 - Current

Led team initiatives to achieve organizational objectives and enhance efficiency.

Hiring and training new employees and managers.

Coaching and training crew and managers on food safety and customer satisfaction.

Cash control, labor control, inventory control and schedule management.

Shift Supervisor

Wendys International
01.2009 - 08.2013
  • Supervised daily operations to ensure efficient workflow and high-quality service delivery.
  • Trained and mentored staff on customer service protocols and operational standards.
  • Implemented inventory management practices to minimize waste and optimize stock levels.
  • Developed staff schedules to align with peak business hours and maximize labor efficiency.

Door Installer

Door Co.
01.2006 - 11.2009
  • Installed residential and commercial doors with precision and attention to detail.
  • Collaborated with contractors to ensure timely project completion and client satisfaction.
  • Trained junior installers on best practices for door installation and safety protocols.
  • Conducted site assessments to determine installation requirements and specifications.

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

General Manager

Wendys (promar)
01.2014 - Current

Shift Supervisor

Wendys International
01.2009 - 08.2013

Door Installer

Door Co.
01.2006 - 11.2009
Armando Jasso