Armando Jimenez
Hampton,GA
Summary
Dynamic Sales Manager with a proven track record at Marival Resorts, excelling in group reservation management and interdepartmental collaboration. Expert in developing sales strategies that enhance revenue by optimizing occupancy rates. Renowned for exceptional customer service and adept at leveraging Microsoft Office for operational efficiency. Demonstrates adaptability and a keen understanding of hotel operations, driving significant market competitiveness.
Overview
13
13
years of professional experience
Work History
Sales Manager & International Groups
Marival Resorts
01.2013 - 04.2024
- Processed group reservations, including rooming lists, suite allocations, and billing requirements, ensuring accuracy and seamless guest experiences
- Acted as a liaison between meeting planners, housing bureaus, convention groups, and front office, verifying all details for successful group stays
- Managed reservation requests and customer inquiries, providing support to both internal and external stakeholders
- Coordinated and implemented department activities and projects, collaborating with sales, marketing, and operations teams
- Provided clerical and administrative support to management, preparing reports, contracts, and guest correspondence
- Negotiated and executed marketing plans to increase revenue and ensure market competitiveness
- Represented the company at trade shows, sales events, and industry conferences, enhancing brand visibility and fostering professional relationships
Sales Manager (US & CAN Market)
Buenaventura Resorts
05.2011 - 10.2012
- Assisted in reservation planning and coordination for international group bookings in U.S
- And Canada markets
- Developed and implemented sales strategies to meet revenue targets, ensuring alignment with company goals
- Handled contract negotiations and rate adjustments to optimize occupancy and revenue
- Maintained strong communication with internal departments, including reservations, front desk, and accounting
Education
Administración de Empresas -
Centro Universitario de la Costa
Puerto Vallarta, Jalisco01.2003
Preparatoria -
Colegio Niños Héroes
Puerto Vallarta, Jalisco01.2001
Skills
- Group Reservation Management
- Customer Service and Guest Relations
- Group Workflow Optimization
- Coordination of Contracts and Billing
- Interdepartmental Collaboration
- Event and Meeting Coordination
- Understanding of F&B Operations
- BEOS implementation and coordination
- Sales Planning and Analysis
- Microsoft Office
- Experience with Reservation Systems
- Effective Problem-Solving
- Adaptability
- Tourism expertise
- Travel arrangements
- Sales experience
- Hotel operations
- Hotel accomodations
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Sales Manager & International Groups
Marival Resorts
01.2013 - 04.2024
Sales Manager (US & CAN Market)
Buenaventura Resorts
05.2011 - 10.2012
Administración de Empresas -
Centro Universitario de la Costa
Preparatoria -
Colegio Niños Héroes
Similar Profiles
Antonio Ortiz BellAntonio Ortiz Bell
Head of Marketing, Direct Sales and E-commerce at Marival GroupHead of Marketing, Direct Sales and E-commerce at Marival Group
Phil Black IIIPhil Black III
Director of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLCDirector of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLC
Kaymani LoveKaymani Love
Receptionist at Odyssey Resorts - A Collection Of Minnesota's Finest ResortsReceptionist at Odyssey Resorts - A Collection Of Minnesota's Finest Resorts
Jalea BerryJalea Berry
Associate Technical Consultant at AHEADAssociate Technical Consultant at AHEAD
Ethan HortonEthan Horton
Floor Technician at Valen Concrete CoatingsFloor Technician at Valen Concrete Coatings