ARMANDO LOPEZ
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28
Experienced transportation, logistics, and customer service professional with nearly 30 years of experience at UPS in package delivery, warehouse operations, dock operations, and yard management. Skilled in using handheld scanners, UPS tracking systems, and shipping label software to support package tracking, label verification, delivery accuracy, and efficient package processing. Proven ability to assist customers in locating packages, answer shipment inquiries, resolve delivery concerns, and build positive customer relationships. Recognized for exceptional attention to detail, reliability, safe work practices, and a strong commitment to customer satisfaction and operational excellence.
Nearly three decades of transportation and logistics experience. Strong technical familiarity with package scanning, tracking, and shipping procedures. Excellent attention to detail when reviewing labels, tracking numbers, addresses, and shipment information. Proven ability to assist customers professionally and resolve package-related questions. Reliable, safety-conscious, organized, and committed to accurate work. Adaptable team player with strong communication and problem-solving skills.
Work History
Package Delivery Driver | Dock Operations | Yard Management
29 Years 8 Months- Provided professional customer service while building and maintaining positive relationships with customers throughout assigned delivery routes.
- Assisted customers in locating packages, reviewing tracking information, and understanding delivery status and shipment details.
- Utilized handheld scanners and UPS tracking systems to support package tracking, delivery updates, package identification, and accurate delivery processing.
- Worked with shipping labels, addresses, tracking numbers, and package information to help ensure accurate sorting, handling, and delivery.
- Used shipping label software and related shipping systems, where applicable, to support label verification and accurate package information.
- Responded to customer questions and delivery concerns with patience, professionalism, and a solutions-oriented approach.
- Applied exceptional attention to detail when reviewing shipping information, verifying package destinations, and following delivery procedures.
- Accumulated more than 21 years of package car delivery experience, demonstrating safe driving, efficient route navigation, and dependable delivery performance.
- Contributed 7.5 years of dock operations experience, including package sorting, loading, and unloading in fast-paced, high-volume environments.
- Completed 3.5 years of vehicle parking and yard operations, including 3 years as a yard hostler, supporting efficient vehicle positioning and yard organization.
- Operated manual transmission vehicles, forklifts, pallet jacks, and box trucks while following established safety procedures.
- Collaborated with coworkers and management to maintain productivity, resolve package-handling issues, and support daily operational goals.
- Maintained a strong record of dependability, teamwork, accountability, and professionalism throughout a long-term career in transportation and logistics.
- United Parcel Service
Education
- Electronic Engineering
High School Diploma
Skills
Personal Information
Certification
- California Class C Driver's License (Non-CDL)
- Valid Driver's License