ARMANDO LUNA

• Operate independently in a fast-paced, time-sensitive environment, consistently meeting delivery targets and maintaining high standards of safety and customer service. Manage assigned equipment and packages with full accountability, ensuring accuracy and timely delivery. Navigate complex routes efficiently while adhering to company protocols and traffic regulations. Provide professional and courteous customer interactions, addressing inquiries and concerns to ensure satisfaction. Maintain detailed delivery logs, report incidents, and coordinate with team members to optimize workflow. Proficient in using handheld devices, delivery software, and route management tools to monitor and track package progress.

• Operate efficiently in a fast-paced retail environment, consistently meeting operational standards while delivering excellent customer service. Assist with stocking, organizing, and maintaining store inventory, ensuring products are accurate, fresh, and visually appealing. Handle transactions accurately at the register, process payments, and provide a friendly, professional checkout experience. Maintain cleanliness and safety throughout the store, including fuel islands and common areas, following company policies and health standards. Respond promptly to customer inquiries and concerns, ensuring a positive experience with every interaction. Utilize store systems and tools for inventory management, sales tracking, and team communication. Collaborate with team members to optimize workflow and support store operations during peak hours.

Operate efficiently in a fast-paced warehouse environment, maintaining high standards of product quality and safety. Receive, inspect, and stock fresh produce, ensuring proper rotation, labeling, and presentation. Assist members with product selection, answering questions, and providing excellent customer service. Maintain cleanliness and organization in the produce department, adhering to health and safety guidelines. Monitor inventory levels, report shortages or quality concerns, and coordinate with team members to optimize workflow. Utilize warehouse systems and tools for tracking stock, recording activity, and supporting department operations.

• Operate electric palletjacks safely and efficiently in a fast-paced distribution center, ensuring accurate and timely movement of products. Conduct daily safety inspections and preventive maintenance on equipment, completing detailed safety check-up sheets to document condition and compliance. Handle assigned inventory with full accountability, following company protocols for loading, unloading, and transporting goods. Navigate complex warehouse layouts while adhering to safety regulations and operational procedures. Collaborate with team members to optimize workflow, report incidents or equipment issues promptly, and support overall distribution center productivity. Maintain accurate logs and use warehouse management systems to track inventory and equipment usage.

• Lead warehouse operations during assigned shifts in a fast-paced distribution environment, ensuring productivity, safety, and quality standards are consistently met. Supervise and coordinate team members, providing guidance, training, and support to optimize workflow and maintain high performance. Oversee receiving, stocking, order fulfillment, and shipping processes, ensuring accuracy and timeliness. Conduct daily equipment inspections, enforce safety protocols, and maintain detailed logs, safety check sheets, and other documentation to ensure compliance with company policies. Complete and review operational paperwork, including shift reports, inventory records, and performance metrics. Address operational issues and member inquiries promptly, fostering a professional and efficient work environment. Utilize warehouse management systems to monitor inventory, track orders, and support team performance.