Armando Martinez-Martinez
Humble
Summary
Detail-oriented professional with a strong background in customer service and inventory management. Proven ability to enhance customer satisfaction and streamline order fulfillment processes.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Taqueria La Reforma #1
Houston
05.2025 - Current
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure timely food service during peak hours.
- Assisted customers with menu selections and provided friendly service.
- Monitored inventory levels and restocked supplies as needed throughout the shift.
- Operated kitchen equipment safely and efficiently during food preparation tasks.
OGP
Walmart
Humble
08.2024 - 02.2025
- Selected and prepared customer orders for curbside pickup.
- Collaborated with team members to streamline order fulfillment processes.
- Ensured that all perishable food items such as produce were handled properly.
- Communicated any discrepancies between customer orders and what was picked up to management.
- Notified management of any damaged or expired products found in store.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
CSR
Domino's Pizza
Atascocita
05.2024 - 07.2024
- Coordinated food preparation to ensure timely delivery.
- Maintained cleanliness and organization of workstations.
- Identified opportunities for upselling additional products or services based on customer needs.
Front of House Employee
Chick-Fil-A
Atascosa
03.2024 - 05.2024
- Provided friendly customer service to enhance guest dining experience.
- Maintained cleanliness and organization of front of house areas.
- Resolved any customer complaints or issues promptly with professionalism.
Parts Specialist
O'Reilly Auto Parts
Benson
11.2023 - 02.2024
- Managed inventory by organizing stock and conducting regular audits.
- Identified potential problems with defective or damaged parts before they reached customers.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Installed batteries and windshield wipers, as well as conducted battery and alternator and alternator checks.
Cashier
Neveria Y Paleteria Jalisco
Benson
06.2022 - 08.2023
- Processed customer transactions efficiently and accurately at a local ice cream shop.
- Maintained cleanliness and organization of the checkout area and store environment.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Operated cash register accurately and efficiently.
- Greeted customers, answered questions, and provided information regarding flavors, toppings, and nutritional facts.
- Memorized menu items, identifying allergens to streamline service to customers.
Busboy
Fiesta Mexicana Restaurant
Benson
04.2022 - 05.2022
- Cleared tables promptly after customers finished their meals.
- Maintained cleanliness of dining area and restrooms throughout shifts.
- Reset tables for new customers in an efficient manner.
Education
High School Diploma -
Humble High School
Humble, TX05-2025
Skills
- Customer service
- Inventory management
- Team collaboration
- Effective communication
- Order fulfillment
- Problem resolution
- Flexible and adaptable
Languages
Spanish
Native/ Bilingual
A1
English
Proficient (C2)
C2
Timeline
Food Service Worker
Taqueria La Reforma #1
05.2025 - Current
OGP
Walmart
08.2024 - 02.2025
CSR
Domino's Pizza
05.2024 - 07.2024
Front of House Employee
Chick-Fil-A
03.2024 - 05.2024
Parts Specialist
O'Reilly Auto Parts
11.2023 - 02.2024
Cashier
Neveria Y Paleteria Jalisco
06.2022 - 08.2023
Busboy
Fiesta Mexicana Restaurant
04.2022 - 05.2022
High School Diploma -
Humble High School