Armando Montañez
Summary
Highly motivated individual with exceptional leadership and communication skills. Proven track record of exceeding expectations and delivering excellence in various industries. Skilled in decision-making, problem-solving, planning, and prioritizing. Effective verbal and written communication abilities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Accounts Payable Supervisor
- Audited invoices for SOX compliance and ensured account reconciliation
- Provided organizational support for accounting inquiries
- Managed data entry of invoices and payment authorization forms.
Configuration Analyst
El Paso Health
03.2023 - Current
- Configure healthcare software and information systems to meet specific needs
- Investigate and resolve issues or errors, ensuring optimal system performance
- Create data reports and contracts, analyzing processes to maximize efficiency
- Test software upgrades and new features, ensuring a smooth transition to the updated system
- Ensure compliance with regulatory requirements.
Senior Assistant Customer Support
Gainwell Technologies
- 02.2022
- Received inbound calls from Nevada Medicaid Providers
- Assisted providers in resolving payment issues and account holds
- Created and managed call logs
- Served as the point of contact for team and bilingual calls
- Handled portal resets for passwords and email access.
Maintenance Team Lead
Property Lift
07.2019 - 02.2022
- Managed a team to ensure timely completion of work orders
- Reviewed and tracked expenses, submitted receipts
- Documented time and reported additional items requiring approval
- Ensured smooth workflow and adherence to work order scope.
Commercial Manager
O'Reilly Auto Parts Commercial
01.2015 - 07.2019
- Managed a team of delivery drivers, ensuring prompt parts delivery
- Handled calls from sales teams, dealerships, and mechanic shops
- Provided information on O'Reilly's services in the automotive industry
- Maintained account balances and collected past due amounts
- Reconciled cash drawers daily.
Service Tech
Normex USA Service Tech
09.2013 - 01.2015
- Supported multiple locations in testing chemicals and repairing equipment
- Conducted welding and performed general maintenance tasks
- Ensured proper water levels and checked water acidity and chlorine content.
Maintenance Mechanic
Del Sol Medical Center
07.2012 - 06.2013
- Maintained and repaired equipment such as boilers, chillers, and pumps
- Conducted repairs on walls, sinks, hospital beds, and electrical equipment
- Handled plumbing issues and ensured equipment functionality.
Billing/Payroll Clerk
Pasos Adelante
02.2011 - 09.2011
- Verified patient eligibility and maintained billing and payroll records
- Created and billed for services rendered by clinicians and staff
- Utilized QuickBooks Pro for bank reconciliations and invoicing
- Conducted quality assurance surveys and scheduled appointments.
Collision Center Parts Clerk
Viva Ford
01.2010 - 01.2010
- Managed ordering and receiving of new parts
- Scanned invoices and inspected received parts
- Delivered parts to technicians.
Corporate Collections Major Acct Manager
ADP
01.2007 - 01.2009
- Managed teams in Texas and California for corporate collections
- Conducted team meetings, reviewed procedures, and ensured benchmarks were met
- Trained employees on collections software and reporting/documentation
- Maintained aging account reports and call volume thresholds.
Mobility Accounting Supervisor
AP, T
01.2006 - 01.2007
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Guided and motivated accounting team to maximize performance.
- Maintained cash flow by monitoring bank balances and cash requirements.
- Reviewed business operations and obligations to help organization function at acceptable level.
Manager Treasury/Trainer
Cingular Wireless, AT&T
01.2001 - 01.2006
- Managed team responsible for payment issue reports and refunds
- Trained employees on call center operations and software
- Reviewed policies and procedures for new hires.
Case Manager
Cornell Corrections Guard
01.1998 - 01.2001
- Cared for inmate needs and ensured safety
- Received and discharged inmates, managed caseload of 125 inmates
- Addressed inmate issues and facilitated transition to general population
- Communicated with County Attorney, Probation Offices, and judges for release plans.
Education
GED -
Eastern High School
Lansing, MISkills
- Software Skills:
- Clarify
- Telegence Billing System
- Collections Account Revenue Systems (CARMS)
- Citrix
- QuickBooks
- Microsoft Suite (Excel, PowerPoint, Outlook)
- Reporting Capabilities
- Monthly Reconciliations
- Issue Escalation
- 1099 Filing
- Enforce Policies
- Team Meetings
- Continuous Improvement Process
- Prioritization Skills
- Management
- Customer Satisfaction
- Accounting
- Coordinate Schedules
- Client Confidentiality
- Data Communications
- Business Processes and Procedures
- Mentoring
- Month-End Closings
- Recruiting and Hiring
- Invoice Processing
Certification
Health Unit Coordinator - Midland Memorial Hospital
Languages
Spanish
Full Professional
Timeline
Configuration Analyst
El Paso Health
03.2023 - Current
Maintenance Team Lead
Property Lift
07.2019 - 02.2022
Commercial Manager
O'Reilly Auto Parts Commercial
01.2015 - 07.2019
Service Tech
Normex USA Service Tech
09.2013 - 01.2015
Maintenance Mechanic
Del Sol Medical Center
07.2012 - 06.2013
Billing/Payroll Clerk
Pasos Adelante
02.2011 - 09.2011
Collision Center Parts Clerk
Viva Ford
01.2010 - 01.2010
Corporate Collections Major Acct Manager
ADP
01.2007 - 01.2009
Mobility Accounting Supervisor
AP, T
01.2006 - 01.2007
Manager Treasury/Trainer
Cingular Wireless, AT&T
01.2001 - 01.2006
Case Manager
Cornell Corrections Guard
01.1998 - 01.2001
Accounts Payable Supervisor
Senior Assistant Customer Support
Gainwell Technologies
- 02.2022
GED -
Eastern High School