Armando Montes
Fort Worth,TX
Summary
Hard-working individual with years of experience in the customer service field. Striving to continue personal and professional development while still delivering the best customer service experience possible. Great team player who believes in strong communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Lab Supply
07.2024 - Current
- Received and fulfilled customer orders that required extreme attention to detail due to the similarities in shapes and sizes of the various products. Teamwork was required to ensure seamless operation and customer satisfaction. Speed and efficiency were a top priority due to order fulfillment being the closing requirements for day to day business. In the last few months have been tasked with training new hires.
Customer Development
Power Home Remodeling
02.2024 - 05.2024
- Participated in door-to-door sales, which required providing concise sales pitches and estimates. Utilized strong listening skills when engaging with clients to hear their concerns and provide them with viable solutions. Gathered an in-depth knowledge of the offered products to help deliver the reassurance needed for clients.
Front End Assistant
Costco Wholesale
07.2023 - 02.2024
- Delivered outstanding customer service through frequent customer interactions.
- Assisted customers with locating items and loading their products into their carts and vehicles. Ensured prompt service while maintaining a positive demeanor.
Education
Associate's degree - General Studies
Tarrant County College
06.2022
High School Diploma - undefined
Timber Creek High School
12.2018
Skills
- Retail sales (2 years)
- Shipping & receiving
- Order picking
- Client Service
- Inventory management
- Cash handling (2 years)
- Team Building
- Strong Communicator
- Driven
- Cash register (2 years)
- Critical Thinking
- Basic math (5 years)
- Organizational skills
- Materials handling
- Typing
- Receiving shipments
- Warehouse experience
- Load & unload
- Heavy lifting
- Electric pallet jack
Certification
- Food Handler Certification
- Driver's License
Timeline
Warehouse Associate
Lab Supply
07.2024 - Current
Customer Development
Power Home Remodeling
02.2024 - 05.2024
Front End Assistant
Costco Wholesale
07.2023 - 02.2024
High School Diploma - undefined
Timber Creek High School
Associate's degree - General Studies
Tarrant County College