Summary
Overview
Work History
Education
Skills
Timeline
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Armando Ocampo

Las Vegas,NV

Summary

Results-driven Department Manager known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth department operations and positive work environment.

Overview

18
18
years of professional experience

Work History

Produce/Meat Department Manager

WinCo Foods
Las Vegas, NV
10.2014 - Current
  • Managed daily operations of the Meat Department, including staffing and scheduling.
  • Determined effective department schedules and delegated work to employees based upon strength and experience.
  • Coached team members on equipment safety, food handling and merchandising techniques.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supervised project activities and evaluated staff efficiency.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Monitored inventory levels to maintain adequate stock availability.
  • Ordered, received, and stocked merchandise in a timely manner.
  • Resolved customer complaints in a timely manner while upholding company policies and procedures.
  • Ensured compliance with company policies, safety regulations, and sanitation standards.
  • Handled customer conflicts with efficiency and care.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situation.
  • Excelled in utilizing AS400 and Excel systems.

Produce Clerk

WinCo Foods
Lancaster, CA
09.2007 - 10.2014
  • Checked for quality, ripeness, and overall condition of products before stocking shelves.
  • Received and stocked incoming produce shipments.
  • Rotated produce items to ensure freshness.
  • Ensured exceptional customer experiences through prompt greetings.
  • Stayed up-to-date on new products offered in the department.
  • Cleaned work areas throughout shift to maintain sanitation standards.
  • Collaborated with team members, sharing tasks and supporting department goals.

Education

High School Diploma -

Littlerock High School
Littlerock, CA
06-2006

Skills

  • Problem-solving abilities
  • Time management abilities
  • Managing operations and efficiency
  • Relationship and Team building
  • Attention to detail
  • Professional and courteous
  • Proficient at managing multiple tasks
  • Decision-making
  • effective communicator

Timeline

Produce/Meat Department Manager

WinCo Foods
10.2014 - Current

Produce Clerk

WinCo Foods
09.2007 - 10.2014

High School Diploma -

Littlerock High School