Armando Quintero
San Jose,CA
Summary
Hardworking and punctual works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
3
3
years of professional experience
Work History
General Merchandise Expert
Target
San Jose, CA
10.2023 - Current
- Monitored expiration dates on perishable goods and removed outdated items from shelves promptly.
- Provided customer service support by answering inquiries regarding products and services offered at the store.
- Maintained cleanliness of the store environment, including shelves, racks, and fixtures.
- Organized backroom area according to company standards for easy access to inventory items.
- Conducted regular stock counts to ensure accurate inventory records.
- Assisted customers in selecting merchandise based on their individual needs and preferences.
- Collaborated with team members to complete large-scale projects.
- Identified damaged or expired products for removal from inventory.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Team Member
MOD Pizza
San Jose, CA
07.2022 - 09.2023
- Worked hard to learn required tasks quickly to maximize performance.
- Addressed customer needs, responding to specific requests.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Processed and retrieved customer special orders.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Upheld high standards of productivity and quality in operations.
- Stayed informed of company and store updates from leadership.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Collaborated with team members to maximize productivity and efficiency.
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Greeted customers upon entering the store with friendly demeanor.
- Operated cash registers to process payments from customers.
Cashier
Grocery Outlet Bargain Market
San Jose, CA
06.2021 - 05.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Discounted purchases by scanning and redeeming coupons.
- Processed refunds for worn, damaged and broken merchandise.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Scanned items accurately, preventing pricing discrepancies or errors.
Education
High School Diploma -
Santa Teresa High School
San Jose, CA06-2022
Associate of Arts -
De Anza College
Cupertino, CASkills
- Customer Service
- Quick Learner
- Cleaning
- Fluent in Spanish
- Heavy Lifting
- Order Preparation
- Sales and Marketing
- Equipment Operation
- Safety understanding
Languages
Spanish
Professional
French
Limited
Timeline
General Merchandise Expert
Target
10.2023 - Current
Team Member
MOD Pizza
07.2022 - 09.2023
Cashier
Grocery Outlet Bargain Market
06.2021 - 05.2022
High School Diploma -
Santa Teresa High School
Associate of Arts -
De Anza College