Armando Ramos

Provided Network Enterprise Center technical assistance at I Corps G6, JBLM & 160thBDE SIG 25thBN SIG for computer systems, hardware, and software. Keeping constant support and communication to military service members and customers via email, remote, phone, or in person.

• Training Computer users on basic cyber security.
• Training other staff on troubleshooting and diagnosing problems.
• Planning/ Supporting video teleconference (VTC)
• Issuing/Revoke PKI Tokens
• Utilize (ATCTS) to validate SAARs are in compliance
• Following government protocols and procedures during incidents.

As Team Chief leading teams of 6 in a dynamic, time-limited, challenging weather and environment. Possess a comprehensive background on establishing voice and data networks for enterprise networking equipment for LAN and WAN telecommunication systems by running, installing, splicing and crimping SM (Single Mode) & MM (Multi Mode) Fiber Optics, CAT 5E & 6 Ethernet Cable, and Coaxial Cable.

· Attended Basic Leadership Development Courser and Promoted to Team Chief

· Installed and configured new devices and system components

· Testing newly installed or relocated cables.

· Identify and removed redundant cabling.

· Identify and troubleshoot issues with cable network.

· Install cable support structures such as j-hooks, cable racks, and cable ladders. As well as mount boxes and patch panels.

· Fusion spliced over 100 fiber optic cable

· Document connections during installations, using blueprints, creating an inventory spreadsheet, enabling work performance to increase 20%

· Participated in more then 10 task with domestic and global operations in Afghanistan, Australia, Japan, Korea, and Thailand.

As a Fiber Optic Splicer Lead, responsible for the professional installation, splicing and maintenance of fiber optics. Leading a team of 3 technicians in both outdoor dynamic weather as well as indoor conditions.

• Ability to complete all task in company time frame
• Ability to document and label all equipment to company standard operating procedures
• Fluent comprehension of multiple customer splice documentation · Installed Couplers and Muxes (Splitters)
• Dark/Live fiber optic splicing of 12-1732ct SM Fiber
• Experience in splicing Loose Tube, Standard/Spider Web Ribbon, Micro
• Building new termination enclosures (Radiant, Tyco, Keptel, Channell) · Aerial Cases
• Conducted field audits of splice enclosures
• Conduct live splicing in critical cases · Case Upgrades, LIDS, & SMOPS
• Conducting OTDR testing
• Utilizing proper tools (Live Fiber Identifier & VFL)
• Perform advanced analysis and troubleshooting of problems/issues while assisting the NOC/customer