CHRISTIAN SEATON
Tampa
Summary
Detail-oriented and technically skilled IT professional with foundational experience in data analysis, information security, and help desk support. Demonstrates strong analytical thinking, customer service, and problem-solving abilities. Adept at troubleshooting technical issues, supporting network infrastructure, and working collaboratively to meet organizational goals. Eager to contribute to data-driven decision-making in a fast-paced environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Information Technology Help Desk Technician
Lake-Sumter State College
01.2023 - 06.2023
- Delivered tier-1 technical support across campus, troubleshooting network issues and assisting with system maintenance.
- Reduced downtime by proactively monitoring infrastructure and resolving issues swiftly.
- Conducted user training on newly implemented systems and contributed to the organization’s event support.
- Earned consistent praise from supervisors for initiative, reliability, and high performance.
Full Time Coursework
University of South Florida
06.2023 - 06.2024
- Completed upper-level coursework in information security, data analytics, and IT project management.
- Gained familiarity with data analysis tools and basic scripting.
Valet Attendant
Evolution Parking & Guest Services
10.2024 - Current
- Delivered exceptional customer service in a high-volume environment; assisted with vehicle logistics and guest inquiries.
- Maintained accountability for guest vehicle security and managed keys with precision.
Bellman
Bluegreen Vacations
06.2024 - 08.2024
- Provided front-line guest support during check-ins/check-outs, handling large volumes of luggage efficiently.
- Supported hotel operations by fulfilling guest service requests and representing the property professionally.
Education
Bachelor of Arts - Information Science
University of South Florida
Tampa, FL05.2025
Associate of Arts - General Studies
Lake-Sumter State College
Clermont, FL05.2023
Skills
- Microsoft Excel
- Power BI
- SQL (basic)
- Windows OS
- Remote Desktop
- Ticketing Systems
- Network Troubleshooting
- Help Desk Support
- Hardware & Software Maintenance
- Mobile Device Management
- Critical Thinking
- Customer Service
- Technical Communication
- Adaptability
- Data Entry
- Report Writing
- Equipment Testing
Certification
Driver’s License
(CompTIA Network + In Progress)
Timeline
Valet Attendant
Evolution Parking & Guest Services
10.2024 - Current
Bellman
Bluegreen Vacations
06.2024 - 08.2024
Full Time Coursework
University of South Florida
06.2023 - 06.2024
Information Technology Help Desk Technician
Lake-Sumter State College
01.2023 - 06.2023
Associate of Arts - General Studies
Lake-Sumter State College
Bachelor of Arts - Information Science
University of South Florida
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