Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
23
23
years of professional experience
Work History
Finance Manager
Meador Dodge
02.2011 - 12.2021
As a Finance Manager I was one of the top producers for the dealership
I was generating an average of 250k-300k of gross revenue for the auto group on a monthly basis
Recognized as one of the top producers of warranties and after market products
Clean and efficient paperwork kept my CIT under 10 days
Gain the ability to overcome objections and increase my cross-sell ratio.
Finance Manager
Dallas Dodge
05.2008 - 12.2010
Group One Automotive is one of the largest public auto groups and as such it gave me the opportunity to achieve numerous recognitions for outstanding selling achievements
Received Finance Manager of the month on numerous occasions thanks to my ability to cross sell products and to keep a very low charge back amount as well as a very low CIT
Gain tremendous knowledge of selling techniques and selling the benefit of all the products that I presented to my customers.
Relationship Banker
JP Morgan Chase/Bank One
04.1999 - 04.2008
As a Relationship Banker I was in charge of 250+ accounts at my local branch
These were the most profitable accounts to my banking center, therefore customer service was a top priority
I was a private banker at the retail level
Gain great knowledge of follow up procedures as well as cross selling techniques.
Education
Associates Degree -
Northwood University
Cedar Hill, TX
01.1998
Skills
Coaching and training
Customer Satisfaction
Proficient in RouteOne as well as DealerTrack
Insurance Products
Additional Information
I am fluent in Spanish with a deep knowledge of lending and selling techniques. I know more than one way to overcome objections. I am a goal driven individual. I always want to do the best at what I do so I can be the best. Always willing to learn something new from someone that knows more than me. I am a hard worker not afraid to get dirty to get the job done.