Armando Rojas
Laredo,TX
Summary
Dynamic leader with extensive experience in supply chain roles. Expert in contract negotiation and critical thinking, driving strategic initiatives that enhance operational efficiency and customer service standards. Bilingual in English and Spanish, I excel in fostering teamwork as well as being able to work independently.
Overview
26
26
years of professional experience
Work History
Sr. Account Executive
Gilbert International
11.2011 - 11.2025
- Provide leadership and guidance on budgeting decisions to maximize ROI.
- Represented the organization at community events and public forums to promote its mission.
- Collaborate with staff members to ensure operational efficiency of the organization.
- Negotiate contracts with vendors, suppliers and other partners.
- Initiate projects aimed at improving customer service standards across departments.
- Researched underlying issues, regulatory compliance status’ and processes to resolve and improve business operation.
- Represented the company in industry events, conferences, and public engagements.
- Ensured compliance with regulatory requirements and ethical standards.
- Handled multiple large accounts
- Coordinate customs inspections at port Laredo
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Developed new business opportunities for company growth through effective networking and client presentations.
- Resolved escalated customer issues professionally, maintaining client trust while protecting company interests.
- Built relationships with customers and community to promote long term business growth.
Supervisor
World Trade Bridge
08.2010 - 10.2011
- Loading and unloading for U.S.Customs Inspections.
- Supervisor to 8 stevedores
- Supervised loading and unloading daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
Traffic Executive Logistics Coordinator - Executive Import and Export
TFS
01.2000 - 01.2010
- Responsible for managing the logistic and administrative aspects of international trade. This role includes ensuring compliance with import and export regulations, optimizing shipment processes, and coordinating with various stakeholders for smooth operations.
- Traffic Logistics Coordinator organizes and manages the movement of goods, coordinating with drivers, vendors, and customers to ensure timely and efficient delivery while maintaining accurate documentation
- Shipment Coordination: Schedule and confirm daily pickups with vendors and deliveries with consignees according to their requirements.
- Transportation Management: Plan and coordinate optimal transport routes and schedules to ensure efficient delivery of goods.
- Communication: Maintain clear and consistent communication with drivers, clients, and other stakeholders regarding shipment status, delays, and any emerging issues.
- Documentation: Verify, process, and track essential shipping documents, including commercial invoices, packing lists, and Bills of Lading (BOLs).
- Issue Resolution: Proactively identify and swiftly resolve any logistical challenges, such as shipment delays, damage, or discrepancies.
- Customer Service: Respond to customer inquiries and provide regular updates on shipment progress, ensuring customer satisfaction.
- Record Keeping: Maintain accurate and up-to-date records of all shipping and receiving activities.
- Compliance: Ensure all logistics operations comply with relevant transportation regulations and company policies.
- Invoicing: Process and send invoices for services rendered, ensuring accuracy and timely submission.
Education
High School Diploma -
Laredo Community College
Skills
- Efficient in Microsoft, Excel, Warehouse management systems
- Forklift licensed
- Efficient in Camelot Software
Timeline
Sr. Account Executive
Gilbert International
11.2011 - 11.2025
Supervisor
World Trade Bridge
08.2010 - 10.2011
Traffic Executive Logistics Coordinator - Executive Import and Export
TFS
01.2000 - 01.2010
High School Diploma -
Laredo Community College