Armando Rosas
Houston,TX
Summary
Dedicated administrative professional with expertise in customer service, document management, and time management. Proven ability to streamline processes and enhance team collaboration to drive operational efficiency.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Harris County Engineering Department
Houston, TX
12.2017 - 07.2025
- Coordinated scheduling for department meetings, enhancing communication and collaboration among teams.
- Managed document preparation and filing systems, ensuring organized access to critical project information.
- Streamlined office procedures to improve operational efficiency and reduce turnaround times on requests.
- Assisted in budget tracking and resource allocation, contributing to effective financial management within the department.
- Developed training materials for new staff, facilitating smooth onboarding processes and knowledge transfer.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Maintained inventory of office supplies and placed orders.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Controller's Assistant
Summit Steel Fabricators
Houston, TX
10.2012 - 11.2017
- Assisted in preparing financial reports for management review and decision-making.
- Coordinated monthly closings, ensuring accuracy and adherence to deadlines.
- Streamlined invoice processing, reducing discrepancies and improving cash flow management.
- Supported budget preparation by gathering data and analyzing variances from projections.
- Implemented cost-saving measures through detailed analysis of departmental expenditures.
- Managed vendor relationships for timely invoice processing, ensuring accurate payments while maintaining a positive rapport with suppliers.
- Collaborated with external auditors during annual audits, providing thorough documentation and responding promptly to information requests.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Court Clerk Supervisor
Harris County Tax Office
Houston, TX
05.2005 - 04.2011
- Supervised daily operations of court clerk team, ensuring compliance with legal procedures and regulations.
- Implemented training programs for new staff, enhancing knowledge of court processes and documentation standards.
- Streamlined case management workflows, improving efficiency in document processing and retrieval systems.
- Led initiatives to enhance customer service protocols, fostering positive interactions between clerks and the public.
- Mentored junior staff on legal terminology and documentation requirements, strengthening team capabilities.
- Conducted regular audits of case files to ensure completeness and proper documentation.
- Maintained strict confidentiality of sensitive information, ensuring compliance with legal regulations.
- Spearheaded the transition from paper-based filing systems to electronic records management software.
- Monitored staff performance, providing constructive feedback and coaching when needed.
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Stayed up-to-date on Texas laws and licensing requirements to complete accurate and efficient reviews.
Education
Raymondville High Scool
Raymondville, TXNo Degree -
Kingsville A&M
Kingsville, TXSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- Customer relations
- Computer proficiency
- Filing
- Clerical support
- Critical thinking
- Strong problem solver
- Dedicated team player
- Excel spreadsheets
- Professional communication
- Recordkeeping
- Verbal communication
- Filing and data archiving
- Invoice processing
- Documentation and reporting
- Data management
- Document management
- Microsoft PowerPoint
- Tech-Savvy
- Complex Problem-solving
Languages
Spanish
Professional Working
Timeline
Administrative Assistant
Harris County Engineering Department
12.2017 - 07.2025
Controller's Assistant
Summit Steel Fabricators
10.2012 - 11.2017
Court Clerk Supervisor
Harris County Tax Office
05.2005 - 04.2011
Raymondville High Scool
No Degree -
Kingsville A&M