Armanece Bailey
Chicago,IL
Summary
Compassionate Veterinary Assistant with extensive experience at Anti Cruelty, skilled in medication administration and client communication. Proven ability to enhance patient care through effective teamwork and problem-solving, ensuring high standards of animal welfare and client satisfaction. Adaptable and detail-oriented, dedicated to improving operational efficiency and fostering positive relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Anti Cruelty
510 N Lasalle Chicago Il
01.2022 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Provided customer support to clients, answering questions and addressing concerns.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Facilitated compassionate and humane euthanasia to minimize discomfort.
Animal Adoption Guide
Anti Cruelty
Chicago, IL
01.2023 - 12.2024
- Built personal relationships with guests to promote positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
- Educated visitors about responsible pet ownership practices during guided tours of the facility or community outreach events.
- Conducted educational tours for visitors, increasing awareness about animal care and shelter operations.
- Increased volunteer engagement by organizing rewarding and educational volunteer activities.
- Responded to emergency situations, providing immediate care and stabilizing animals until veterinary assistance could be obtained.
- Developed enrichment activities for animals, enhancing their mental and physical well-being.
- Trained new volunteers, sharing knowledge and practices for high-quality animal care.
- Organized fundraising events, raising resources for shelter operations and animal care.
- Streamlined adoption process, improving efficiency and customer satisfaction.
- Supported animal adoptions, matching pets with suitable families for successful rehoming.
- Managed inventory of animal care supplies, ensuring availability of necessary items without overstocking.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Trained animals in behavioral compliance or other special routines or commands.
Retail Sales Associate
Field Museum
Chicago
05.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Cashier
Walmart
Skokie, IL
11.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Overnight Stocker
Walmart
Skokie, IL
09.2021 - 11.2021
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Picker/packer
Amazon
Skokie, IL
08.2021 - 09.2021
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Volunteer
Paws
Chicago, IL
02.2021 - 04.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Stocker
Walmart
Northlake, IL
11.2020 - 01.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Loader and Unloader
Fedex
Chicago, IL
06.2020 - 08.2020
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Volunteer
Touched by an Animal
Chicago, IL
01.2020 - 03.2020
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Developed strong relationships with fellow volunteers, working together as a team to ensure optimal animal care standards were met consistently.
- Collaborated with veterinary staff for routine check-ups and administering medications as needed.
- Aided in fundraising efforts for the organization, contributing to financial stability and ongoing support for animal care initiatives.
- Assisted in maintaining a well-organized inventory of supplies for animal care needs, ensuring efficient allocation of resources while minimizing waste or overstock.
Education
Western Illinois University
Macomb, ILWilbur Wright College
Chicago, ILSkills
- Client communication
- Cleaning and sanitizing
- Patient restraint
- Animal safety
- Medication administration
- Sample collection
- Euthanasia assistance
- Animal grooming
- Vaccine administration
- Laboratory procedures
- Sanitation protocols
- Medical record-keeping
- Diagnostic imaging
- Client education
- Post operative care
- Surgical procedures and support
- Pharmacy inventory
- Intravenous catheterization
- Patient flow management
- Surgical assistance
- Animal handling
- Careful restraint
- Pre-anesthetic preparation
- Radiology techniques
- Anesthesia monitoring
- Multitasking Abilities
- Attention to detail
- Excellent communication
- Problem-solving
- Organizational skills
- Prescription filling
- Basic animal care
- Customer service
- Veterinarian assistance
- Wound care
- Time management
- Patient Check-ins
- Equipment sterilization
- Relationship building
- Medical charting
- Specimen collection
- Microchip administration
- Microsoft office
- Team building
- Cash drawer balancing
- Flexibility
- Adaptability
Accomplishments
Pending euthanasia license
Certification
- Radiology certification
- Euthanasia license
Timeline
Animal Adoption Guide
Anti Cruelty
01.2023 - 12.2024
Retail Sales Associate
Field Museum
05.2022 - 01.2023
Veterinary Assistant
Anti Cruelty
01.2022 - Current
Cashier
Walmart
11.2021 - 02.2022
Overnight Stocker
Walmart
09.2021 - 11.2021
Picker/packer
Amazon
08.2021 - 09.2021
Volunteer
Paws
02.2021 - 04.2021
Stocker
Walmart
11.2020 - 01.2021
Loader and Unloader
Fedex
06.2020 - 08.2020
Volunteer
Touched by an Animal
01.2020 - 03.2020
Western Illinois University
Wilbur Wright College