Armani Bowser
Merrill Lynch
St. Petersburg,FL
3
years of professional experience
Adaptable professional with two years of experience in customer service roles and a variety skills. Able to work efficiently with a team as well as alone. Strives to accomplish goals as efficiently and effectively as possible
Work History
Client Services Representative
10 Months- Managed client inquiries and issues with timely resolution to maintain client satisfaction.
- Utilized CRM systems to track client interactions and follow-ups effectively.
- Adapted quickly to changing priorities, maintaining high-quality service standards consistently.
- Assisted clients with navigating online platforms and tools, enhancing their overall experience with the company''s resources.
- Collaborated with other departments to develop ways to increase customer satisfaction.
Retail Sales Associate
5 Months- Assisted customers in identifying and selecting automotive parts for various vehicle types.
- Maintained organized inventory, ensuring optimal stock levels and product availability.
- Operated point-of-sale system efficiently for processing transactions and returns.
- Provided product knowledge and recommendations to enhance customer satisfaction.
- Recommended and sold complementary products to ensure customers had everything needed for intended use.
Park Area Ambassador
7 Months- Engaged guests by providing exceptional service and promoting park services
- Assisted in organizing events, ensuring seamless execution and guest enjoyment.
- Collaborated with team members to maintain cleanliness and safety standards throughout the park.
- Adapted quickly to changing environments, ensuring effective problem-solving during peak times.
Education
High School Diploma
Skills
Customer support
Follow-up skills
Customer education
Outbound calling
Teamwork and collaboration
Computer skills
Customer relationship management (CRM)
Understanding customer needs
Product knowledge
Sales and upselling
Timeline
Client Services Representative
Merrill Lynch
07.2025 - 05.2026Read More
Retail Sales Associate
AutoZone
11.2024 - 04.2025Read More
Park Area Ambassador
Busch Gardens
12.2022 - 07.2023Read More
Dr. Kiran C. Patel Highschool
High School Diploma
Read More