Personable and positive individual with knack for understanding customer needs and providing excellent service. Developed strong customer service and sales skills in high-paced retail environment. Demonstrated ability to manage inventory and assist customers in making informed purchasing decisions. Looking to transition into new field, leveraging expertise in communication and problem-solving to drive success in different role.
Overview
1
1
year of professional experience
Work History
Footwear Associate
Dick's Sporting Goods, Inc
08.2024 - Current
Assisted Footwear Department Manager with scheduling tasks, managing employee workloads, and providing constructive feedback during performance evaluations.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.