Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Armani perez

Springfield,MA

Summary

Compassionate Direct Care Worker experienced in patient care and daily living support. Delivered reliable, punctual assistance while effectively managing calm de-escalation in residential settings. Promoted safety and independence through teamwork, accurate documentation, and respectful client support.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Direct Care Worker

Servicenet
07.2026 - Current
  • Supported individuals with daily living activities, promoting independence and consistent routine adherence.
  • Documented observations, incidents, and care updates accurately in client records.
  • Assisted with meal preparation, hygiene support, and household responsibilities in residential settings.
  • Transported individuals to appointments, activities, and community resources while ensuring supervision.
  • Responded calmly to behavioral changes, using de-escalation techniques to maintain safety.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.

Sales Associate

JCPenney
07.2022 - 09.2026
  • Assisted customers with product selection, sizing, and fitting room support
  • Processed point-of-sale transactions, returns, and exchanges accurately
  • Maintained organized sales floor displays and merchandise replenishment
  • Responded to customer questions and resolved concerns professionally
  • Collaborated with team members to meet daily sales goals and floor coverage
  • Supported inventory counts, stockroom organization, and tag corrections
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Associate of Science - Human Services

Holyoke Community College
Holyoke, MA
04-2027

High School Diploma -

Putnam Vocational
Springfield, MA
06-2023

Skills

  • Direct patient care
  • Patient care
  • Medication administration
  • CPR certified
  • Behavioral intervention
  • Nutritional support
  • Client mobility assistance
  • Electronic documentation
  • Patient support

Certification

  • First Aid/CPR Certified

Timeline

Direct Care Worker

Servicenet
07.2026 - Current

Sales Associate

JCPenney
07.2022 - 09.2026

Associate of Science - Human Services

Holyoke Community College

High School Diploma -

Putnam Vocational
Armani perez