Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Armani Pickens

Chicago,US

Summary

Creative and detail-oriented Bachelor of Fine Arts graduate with a strong foundation in visual storytelling, marketing support, and customer engagement. Experienced in retail and brand-facing environments, with a proven ability to communicate ideas clearly, support marketing initiatives, and create visually compelling content. Passionate about blending creativity with strategy to support brands, communities, and meaningful experiences.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Guest Advocate

Target
Chicago, IL
08.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Sales Associate Manager

DSW Shoe Warehouse
Chicago, IL
2020 - 10.2022

Facilitated shoe selection for guests by identifying appropriate sizes.

Executed measurement protocols to support quality control and compliance standards.

Facilitated online ordering systems to enhance user experience and operational efficiency.

Facilitated seamless online order pick-up to enhance customer convenience and satisfaction.

Facilitated returns to enhance customer satisfaction and streamline operational efficiency.

Oversaw customer service operations to elevate client satisfaction levels. Developed training programs for staff to enhance service quality and efficiency. Implemented feedback mechanisms to drive continuous improvement in service delivery.

Executed systematic organization and stocking of products to optimize space utilization.

In-store Shopper

Instacart
Chicago, IL
09.2019 - 12.2019
  • Curated shopping lists based on customer preferences and store inventory.
  • Executed efficient product selection to enhance shopping experience for clients.
  • Analyzed customer feedback to improve service quality and satisfaction levels.
  • Trained new staff on best practices for product sourcing and customer interaction.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Data Entry Clerk

Richard J. Daley Center
Chicago, IL
06.2019 - 08.2019
  • Entered and updated large volumes of data with precision and attention to detail.
  • Implemented organizational systems to enhance data retrieval efficiency.
  • Verified data integrity through regular audits and cross-referencing methodologies.
  • Completed data entry tasks with accuracy and efficiency.

Education

Bachelor of Science - Fine Arts

Columbia College
Chicago, IL
05.2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Certification

Paraprofessional License

Timeline

Guest Advocate

Target
08.2022 - Current

In-store Shopper

Instacart
09.2019 - 12.2019

Data Entry Clerk

Richard J. Daley Center
06.2019 - 08.2019

Sales Associate Manager

DSW Shoe Warehouse
2020 - 10.2022

Bachelor of Science - Fine Arts

Columbia College
Armani Pickens