Aikyu Canty
Chicago,IL
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
7
7
years of professional experience
Work History
Guest Advocate
Target
Chicago, IL
03.2024 - Current
- Operated equipment such as scanners and POS systems to process transactions accurately.
- Greeted customers and provided high-level assistance to ensure a positive shopping experience.
- Orchestrated departments such as Guest Services, Self Checkout, Order Pick Up, and the Front End of the store.
- Provided product knowledge to customers on the features and benefits of products.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Verified age requirements for purchases of restricted items including tobacco, alcohol, lottery tickets.
Guest Advocate
Walmart
Forest Park, IL
10.2022 - 02.2024
- Operated equipment such as scanners and scales to process transactions accurately.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Maintained cleanliness standards throughout the store area.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted walk-in and phone guests, determining interests and needs.
Delivery Driver
Home City Ice Company
Chicago, IL
04.2017 - 07.2021
- Delivered ice in various locations across Illinois and Chicagoland area.
- Received daily delivery instructions and route assignments from dispatch.
- Average shifts were between 10 and 12 hours.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Education
Associate of Arts - Business Administration
Northern Illinois University
DeKalb, IL05-2017
Skills
- Stress Tolerance
- Guest Relations
- Complaint Handling
- Customer Service
- Leader
- Flexible Schedule
- Detail Oriented
- Knowledge of local area
Affiliations
- Javascript
- React JS (plus other libraries)
- HTML
- Chess Club
Timeline
Guest Advocate
Target
03.2024 - Current
Guest Advocate
Walmart
10.2022 - 02.2024
Delivery Driver
Home City Ice Company
04.2017 - 07.2021
Associate of Arts - Business Administration
Northern Illinois University