High-performing supervisor for a passion in the Human Resource field.+5 Yrs. of experience impacting positive organizational outcomes.
Overview
5
5
years of professional experience
Work History
Field Operations Supervisor
DOCGO NYC H+H Mobile
11.2022 - Current
Maintain client contact with asylum seekers in the care of H+H at designated HERRC facility.
Supervise a team of Admins,providing services like Reconnection,Legal,Intake and the proper log of the activities of each client/guest. maintaining high-quality work standards and promoting safe/Clean practices in the field.
Manages and supports site leads/HERRC team with operations,logistics,staffing and scheduling.
Work alongside HERRC to provide temporary refuge for adults/children seeking asylum in New York.
The use of Salesforce to data entry the guest information as well as request any services needed by the guest.
DHS Community Development Advisor
Department Of Homeless Services
04.2022 - Current
Assist Individuals from different backgrounds transition from shelter into permanent housing,provide shelter to those experiencing homelessness in a safe and respectful environment.
Distribute information to residents regarding program rules and regulations.
Ensure compliance with program safety polices and procedures.
Case Manager Supervisor
Community Housing Innovations Inc.
05.2023 - Current
The Case Management supervisor leads a team of case managers,ensuring that services and care plans are up to date and personalized to resident needs.
Maintain all documents necessary for a quality assurance review by Comunilife or HRA.
Assist/provide advice and counsel to other caseworkers and residents, as it relates to program(s) development and addressing specific problems/goals related to client services plans/family needs.
Ensure residents are actively engaged in public service benefits and city programs in accordance with DHS requirements and are meeting program standards policy.
Google Data Entry
Google
03.2020 - 12.2021
Drive GOOGLE vehicle equipped with computer system inside along with recoding sensors/camera all around the state of NY.
Data Entry/Data Management
Upload GOOGLE data
Student Counselor
Human Resources Department
02.2019 - 02.2020
Addressing social or behavioral problem.
Guide and supervise students/Teenagers and help find solutions to challenges they may be experiencing and ensure they remain accountable for fulfilling their commitment.
Promoted a positive school culture by organizing workshops on topics like stress management, time management, and effective communication skills.
Collaborated with teachers to identify students in need of additional support and designed tailored interventions to assist them.
Education
Associate of Arts - Criminalistics And Criminal Science
SUNY Adirondack
Adirondack, NY
05.2021
Skills
Salesforce Knowledge
undefined
Languages
Spanish
English
Timeline
Case Manager Supervisor
Community Housing Innovations Inc.
05.2023 - Current
Field Operations Supervisor
DOCGO NYC H+H Mobile
11.2022 - Current
DHS Community Development Advisor
Department Of Homeless Services
04.2022 - Current
Google Data Entry
Google
03.2020 - 12.2021
Student Counselor
Human Resources Department
02.2019 - 02.2020
Associate of Arts - Criminalistics And Criminal Science
Job Opportunity Specialist at NYC- Human Resources Administration (HRA)- Mobile Outreach TeamJob Opportunity Specialist at NYC- Human Resources Administration (HRA)- Mobile Outreach Team