William Barkley
Ewing Township
Summary
Field Operations Supervisor with a proven track record of enhancing productivity and ensuring efficient task execution. Expertise in strategic planning, team leadership, and operational process optimization. Strong communication and problem-solving skills foster seamless operations and team collaboration. Dedicated to driving success in dynamic environments through effective leadership and adaptability.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Field Operations Supervisor
CMC Energy Services
Hamilton Square
07.2024 - Current
- Supervised daily field operations to ensure compliance with safety regulations.
- Trained new team members on equipment usage and safety protocols.
- Conducted site inspections to identify potential hazards and safety violations.
- Managed inventory of tools and materials for efficient project execution.
- Implemented standard operating procedures to enhance operational efficiency.
- Collaborated with management to resolve field issues and improve processes.
- Maintained accurate records of field activities and equipment maintenance logs.
- Monitored daily performance of team members and provided feedback for improvement.
Quality Assurance Inspector
CMC Energy
Hamilton
09.2021 - 07.2024
- Conducted thorough inspections of energy equipment and components for compliance.
- Documented inspection findings and reported discrepancies to management teams.
- Utilized measurement tools to assess product quality and performance metrics.
- Reviewed technical specifications to ensure alignment with industry standards.
- Maintained accurate records of inspections and quality assurance activities for audits.
- Maintained accurate records of test results, inspection data, and corrective actions taken when necessary.
- Performed visual inspections of products to ensure product quality.
- Monitored production operations to identify potential problems with quality assurance.
- Ensured that all safety regulations were followed during inspections and tests.
Water Restoration Manager
Stanley Steemer International
Edison
03.2015 - 07.2021
- Supervised daily operations for carpet cleaning and restoration services.
- Trained and mentored staff on service procedures and equipment usage.
- Managed inventory of cleaning supplies and equipment maintenance schedules.
- Coordinated scheduling for service appointments and team assignments effectively.
- Addressed customer inquiries and resolved service-related issues promptly.
- Collaborated with regional managers to implement training programs for new hires.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Worked directly with insurance agency and the insurer
Branch Operations Manager
Stanley Steemer International
Clifton
02.2013 - 02.2015
- Managed daily branch operations to ensure smooth service delivery.
- Trained and supervised staff on operational procedures and customer service standards.
- Coordinated scheduling for technicians and service appointments throughout the branch.
- Assisted in resolving customer inquiries and ensured satisfaction with services provided.
Carpet Cleaner/QC Inspector/ QC Manager
Stanley Steemer International
Denville
08.2005 - 08.2013
- Performed carpet cleaning using hot water extraction equipment.
- Communicated with customers to understand their specific cleaning needs.
- Provided customers with advice on proper care of their carpets after cleaning service is complete.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Trained newly hired employees by explaining company policies, job duties, and performance expectations.
- Adhered to all safety protocols to minimize equipment damage and avoid injuries
Education
Some College (No Degree) -
Virginia Union University
Richmond, VASome College (No Degree) -
Rutgers University
NewarkSkills
- Safety compliance
- Standard operating procedures
- Customer retention
- Team leadership
- Time management
- Operational efficiency
- Quality control
- Problem-solving abilities
- Multitasking
- Building Material Knowledge
- Quality assurance
Certification
- BPI Certification
- IICRC Certified: WRT,ASD & AMRT
Timeline
Field Operations Supervisor
CMC Energy Services
07.2024 - Current
Quality Assurance Inspector
CMC Energy
09.2021 - 07.2024
Water Restoration Manager
Stanley Steemer International
03.2015 - 07.2021
Branch Operations Manager
Stanley Steemer International
02.2013 - 02.2015
Carpet Cleaner/QC Inspector/ QC Manager
Stanley Steemer International
08.2005 - 08.2013
Some College (No Degree) -
Virginia Union University
Some College (No Degree) -
Rutgers University
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