Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Armanny Gomez

Yonkers,NY

Summary

High-performing supervisor for a passion in the Human Resource field.+5 Yrs. of experience impacting positive organizational outcomes.

Overview

6
6
years of professional experience

Work History

Casework Supervisor

Cherokee Nation Businesses
05.2024 - 06.2025
  • •Supervised and supported a team of 8–12 caseworkers in delivering services to migrant guests as part of the New York Health + Hospitals and HERRC initiative.
  • •Conducted regular case reviews, provided staff coaching, and maintained service delivery standards in a fast-paced, high-need environment.
  • •Utilized Salesforce portal to track guest progress, document notes, and manage case assignments
  • •Coordinated interdisciplinary collaboration with external agencies to enhance service provision for clients.

Field Operations Supervisor

DOCGO NYC H+H Mobile
11.2022 - 04.2024
  • Maintain client contact with asylum seekers in the care of H+H at designated HERRC facility.
  • Supervise a team of Admins,providing services like Reconnection,Legal,Intake and the proper log of the activities of each client/guest. maintaining high-quality work standards and promoting safe/Clean practices in the field.
  • Manages and supports site leads/HERRC team with operations,logistics,staffing and scheduling.
  • Work alongside HERRC to provide temporary refuge for adults/children seeking asylum in New York.
  • The use of Salesforce to data entry the guest information as well as request any services needed by the guest.

DHS Community Development Advisor

Department Of Homeless Services
04.2022 - 04.2024
  • Assist over 3000 Individuals from different backgrounds transition from shelter into permanent housing,provide shelter to those experiencing homelessness in a safe and respectful environment.
  • Distribute information to residents regarding program rules and regulations.
  • Ensure compliance with program safety polices and procedures.

Case Manager Supervisor

Community Housing Innovations Inc.
02.2023 - 03.2024
  • The Case Management supervisor leads a team of case managers,ensuring that services and care plans are up to date and personalized to resident needs.
  • Maintain all documents necessary for a quality assurance review by Comunilife or HRA.
  • Assist/provide advice and counsel to other caseworkers and residents, as it relates to program(s) development and addressing specific problems/goals related to client services plans/family needs.
  • Ensure residents are actively engaged in public service benefits and city programs in accordance with DHS requirements and are meeting program standards policy.

Student Counselor

Human Resources Department
02.2019 - 02.2020
  • Addressing social or behavioral problem.
  • Guide and supervise students/Teenagers and help find solutions to challenges they may be experiencing and ensure they remain accountable for fulfilling their commitment.
  • Promoted a positive school culture by organizing workshops on topics like stress management, time management, and effective communication skills.
  • Collaborated with teachers to identify students in need of additional support and designed tailored interventions to assist them.

Education

Associate of Arts - Criminalistics And Criminal Science

SUNY Adirondack
Queensbury, NY
05.2021

Skills

    Salesforce Knowledge

    Athena Knowledge

    Staff Management

    Proficiency in Microsoft Office

    Law Studies

    Case Management

    Client Advocacy

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Casework Supervisor

Cherokee Nation Businesses
05.2024 - 06.2025

Case Manager Supervisor

Community Housing Innovations Inc.
02.2023 - 03.2024

Field Operations Supervisor

DOCGO NYC H+H Mobile
11.2022 - 04.2024

DHS Community Development Advisor

Department Of Homeless Services
04.2022 - 04.2024

Student Counselor

Human Resources Department
02.2019 - 02.2020

Associate of Arts - Criminalistics And Criminal Science

SUNY Adirondack

Similar Profiles

CREATE PROFILE