Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Armanys Cabrera

Weehawken

Summary

Dedicated and compassionate senior psychology major eager to apply psychological knowledge and strong communication, interpersonal, empathetic skills in a Family Service Specialist Trainee role to support and advocate for individuals and families. Known for a strong commitment to social justice and problem-solving abilities. Ready to contribute to a collaborative team environment and make a positive impact in the lives of at-risk families and children.

Overview

8
8
years of professional experience

Work History

Customer Service Desk Associate

British Swim School
09.2022 - 05.2024
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Trained new associates in company policies and procedures, ensuring consistent quality of customer care.

Babysitter

Child Care Services
04.2018 - 02.2021
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.

Insurance Agency

Office Assistance
01.2016 - 02.2020
  • Maintained detailed records of client interactions, ensuring all relevant information was accurately documented.
  • Maintained a clean, organized and well-stocked workspace.
  • Reviewed and sorted mail and emails to distribute responses to inquiries.

Education

Bachelor of Arts - Psychology

Fairleigh Dickinson University
05.2025

Skills

  • Call center experience
  • Microsoft Office, Powerpoint, Excel, Google Docs
  • Teamwork and Collaboration
  • Active Learning
  • Appointment Scheduling
  • Customer Service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Desk Associate

British Swim School
09.2022 - 05.2024

Babysitter

Child Care Services
04.2018 - 02.2021

Insurance Agency

Office Assistance
01.2016 - 02.2020

Bachelor of Arts - Psychology

Fairleigh Dickinson University
Armanys Cabrera