Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Armen Gevorgyan

Burbank,CA

Summary

Motivated and detail-oriented professional with experience in customer service, retail sales, cash handling, inventory management, and administrative support. Skilled in communicating with customers, resolving concerns, managing transactions, and maintaining organized records. Strong multitasking, organizational, and interpersonal skills with a commitment to providing excellent service. Currently pursuing education in Medical Assisting, Phlebotomy, and Biology while building a career in healthcare.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate / Cashier

RD Smoke Shop
2025.04 - Current

• Assisted customers with product selection and purchases.
• Processed cash, credit card, and electronic transactions accurately.
• Maintained product displays and restocked inventory as needed.
• Provided excellent customer service in a fast-paced retail environment.
• Answered customer questions and resolved concerns professionally.

Returns Processing Associate or Returns & Inventor

Caltric
2024.12 - 2025.04

• Inspected returned merchandise for quality, damage, and accuracy.
• Processed customer returns and updated inventory records.
• Organized returned products and maintained accurate documentation.
• Assisted with inventory control and warehouse organization.
• Worked efficiently to ensure timely processing of returned items.

Assistant to Hotel Manager – Hotel Operations

New Jersey Hotel
2024.05 - 2024.10

• Assisted the hotel manager with daily operations and administrative tasks.
• Supported guest check-in and check-out procedures.
• Responded to guest inquiries and helped resolve customer concerns.
• Coordinated reservations and maintained organized records.
• Helped ensure a positive guest experience and efficient hotel operations.

Shipping Operations Assistant

Onex
2021.09 - 2024.01

• Assisted management with daily shipping and logistics operations.
• Prepared and organized shipping documents and records.
• Coordinated shipment schedules and tracked deliveries.
• Assisted customers with shipping inquiries and service requests.
• Maintained accurate data entry and office records.

Education

GED -

Associated Technical College
Los Angeles, CA
2026-03

GED -

National Polytechnic University of Armenia
Armenia
2020-09

Skills

    Strong Communication Skills
    Customer Service
    Professional Phone Etiquette
    Multitasking
    Organization Skills
    Time Management
    Problem Solving
    Teamwork and Collaboration
    Attention to Detail
    Cash Handling
    Sales and Upselling
    Conflict Resolution
    Data Entry
    Inventory Management
    Adaptability
    Fast Learner
    Reliability and Dependability
    Microsoft Office (Word, Excel, Outlook)
    Point-of-Sale (POS) Systems
    Administrative Support

Languages

English
Professional Working
Armenian
Native or Bilingual
Russian
Full Professional

Timeline

Retail Sales Associate / Cashier

RD Smoke Shop
2025.04 - Current

Returns Processing Associate or Returns & Inventor

Caltric
2024.12 - 2025.04

Assistant to Hotel Manager – Hotel Operations

New Jersey Hotel
2024.05 - 2024.10

Shipping Operations Assistant

Onex
2021.09 - 2024.01

GED -

Associated Technical College

GED -

National Polytechnic University of Armenia