Administrator
Armida Ponce
Angelina tax office
Clint,TX
Work Preference
Work Type
Full Time
Location Preference
On-Site
Location:
Clint, TXEl Paso, TX
Open to relocation:
Yes
Minimum Desired Compensation
$50000/yr
2
Languages
18
Years of experience
Detail-oriented bilingual professional with expertise in customer service, retail, government operations, and healthcare. Skilled in maintaining accuracy and professionalism in fast-paced environments while effectively supporting customers and teams. Strong communicator and problem solver, capable of quickly learning new systems and processes to enhance operational efficiency.
Work History
Auto registration deputy
7 Months- Reviewed and processed new vehicle registrations, renewals, and temporary permits for cars, trucks, and trailers, ensuring accurate documentation in line with state regulatory requirements.
- Reviewed ownership documents to process vehicle title transfers and record liens, supporting accurate lien entry and faster title processing.
- Processed standard license plates, specialty plates, and disabled parking placards with streamlined distribution to enhance customer satisfaction.
- Coordinated issuance of standard license plates, specialty plates, and disabled parking placards to support streamlined distribution and maintain customer satisfaction.
- Managed responses to public inquiries via phone, email, and front counter regarding state motor vehicle laws and documentation requirements, providing clear guidance to support customer experience.
- Reviewed tax documents for completeness, consistency, and compliance with office procedures.
Sam's Club Associate
1 Year 1 Month- Greeted and acknowledged customers with a smile, contributing to positive customer interactions and a welcoming shopping environment.
- Answered customer questions and provided product information, improving customer experience and supporting sales goals.
- Assisted customers in locating products, enhancing shopping efficiency and ensuring a positive experience.
- Supported fellow associates throughout the store, promoting teamwork and facilitating smooth store operations.
- Kept assigned area stocked, clean, and safe, contributing to store presentation and customer safety.
Patient Access Representative II
3 Years 3 Months- Managed patient registration process, ensuring accurate and timely collection of demographic and insurance information to facilitate smooth admissions.
- Collaborated with healthcare providers to verify insurance coverage and obtain authorizations, enhancing patient access to necessary procedures.
- Resolved billing discrepancies by coordinating with patients, insurance companies, and billing departments, reducing claim denials and improving reimbursement rates.
- Trained new staff members on registration procedures and software systems, standardizing customer service protocols for consistent team performance.
- Trained new staff members on registration procedures, software systems, and customer service protocols, enhancing team performance and consistency.
Caregiver
2 Years 9 Months- Assisted clients with personal care tasks including bathing, dressing, grooming, toileting, enhancing dignity and comfort.
- Prepared nutritious meals tailored to dietary needs and preferences, fostering clients' health and well-being.
- Prepared nutritious meals tailored to dietary needs and preferences, supporting clients' health and well-being.
- Monitored and reported changes in clients' health or behavior to appropriate parties, facilitating timely interventions and quality care.
Cashier/Stocker
1 Year 1 Month- Processed customer transactions at checkout, scanning items, applying coupons, and collecting payment to ensure accuracy and efficiency.
- Greeted customers as they arrived at the checkout counter, providing friendly service and enhancing customer satisfaction.
- Operated cash drawer, tallied sales, and paid bills, supporting accurate financial transactions and store accountability.
- Greeted customers at checkout, delivering friendly service that contributed to positive shopping experiences.
Case Mgt Assistant/Information Resource Specialist
2 Years 8 Months- Managed full life cycle of recruitment activities, including outreach, interviewing, and referring qualified candidates to employers, increasing successful job placements.
- Entered job posting information from employers and recruited, screened, and referred candidates in WorkInTexas.com, streamlining hiring processes and enhancing placement success.
- Helped candidates improve WorkInTexas.com applications and resumes, enhancing their job search effectiveness and increasing referral rates.
- Participated in networking opportunities with outside sources to expand candidate pool and strengthen recruitment efforts.
- Documented work in WorkInTexas.com, ensuring accurate records and compliance with organizational standards.
Manufacture inspector
4 Years 11 Months- Inspected parts and finished products for quality and defects. Followed work instructions, specifications, and safety procedures.
- Utilized measuring tools to document inspection results, ensuring accuracy and compliance with standards.
- Identified and reported quality issues, facilitating corrective actions to maintain product quality.
Education
High school diploma or GED
Skills
Report writing
Decision-making
Customer service
Presentations management
Regulatory compliance
Collaborative mindset
Flexible and adaptable
Multitasking
Languages
English - Fluent
Native or Bilingual
Translation
Native or Bilingual
Spanish - Fluent
Native or Bilingual
Interpretation
Native or Bilingual
Timeline
Auto registration deputy
Angelina tax office
02.2026 - 09.2026Read More
Sam's Club Associate
Sam's Club
02.2025 - 03.2026Read More
Patient Access Representative II
CHI MEMORIAL HOSPITAL
01.2022 - 04.2025Read More
Caregiver
Pinnacle Senior Living
07.2019 - 04.2022Read More
Cashier/Stocker
Wal-Mart-Lufkin
12.2016 - 01.2018Read More
Case Mgt Assistant/Information Resource Specialist
Workforce Solutions
01.2014 - 09.2016Read More
Manufacture inspector
Cybershield of Texas
01.2009 - 12.2013Read More
General Trias High School
High school diploma or GED
Read More
Personal Information
- Title: Hardworking individual looking to become part of your team, where I can utilize my skills in order to maximize effectiveness
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer