Armin Chavez
San Jose,CA
Summary
Dynamic Case Manager with a proven track record at New Hope for Youth, excelling in crisis intervention and relationship building. Skilled in developing tailored intervention plans, I enhanced client outcomes through effective communication and problem-solving. Committed to empowering individuals, to be the absolute best version of themselves and provide the necessary support to achieve their goals!
Overview
7
7
years of professional experience
Work History
Case Manager
New Hope for Youth
San Jose, CA
08.2025 - Current
- Conducted assessments to identify client needs and develop personalized service plans.
- Coordinated resources and support services to enhance client well-being and stability.
- Monitored client progress through regular follow-ups and adjusted plans as necessary.
- Facilitated communication between clients, families, and service providers to ensure effective support.
- Documented case notes accurately to maintain compliance with organizational standards.
- Assisted in crisis intervention efforts to address urgent client needs effectively.
- Participated in team meetings to collaborate on case strategies and share best practices.
- Educated clients on available community resources to promote self-sufficiency and empowerment.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
- Trained new case managers, raising team's overall competency and service delivery standards.
- Increased client satisfaction through diligent follow-up and personalized support.
HVAC Lead
Boss Electric
San Jose, CA
09.2019 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Installation of commercial low voltage HVAC components
- Installation of HVAC controllers and necessary wiring
- Diagnosed HVAC system issues and implemented effective repair solutions.
- Coordinated with contractors to ensure timely project completion and adherence to quality standards.
- Worked overtime, holidays and weekends to accommodate company needs.
- Calibrated and maintained control systems for optimal performance and reliability.
- Diagnosed and resolved electrical and mechanical issues in automated machinery.
- Collaborated with engineering teams to integrate new technologies into existing systems.
- Completed critical repairs and maintenance of electrical systems and program software.
- Skilled in troubleshooting control system malfunctions and creating plans for repair.
- Demonstrated commitment to safety by adhering to all company policies and industry regulations while performing tasks on-site or remotely.
- Collaborated with engineers to develop, install, and troubleshoot custom control systems for specific applications.
Education
No Degree - Biblical Studies
Global Christian University
Pleasanton, CA05.2026
Skills
Problem-solving
Time management
Organization and multitasking
Documentation and reporting
Relationship building
Conflict resolution
Positive attitude
Critical thinking
Crisis intervention
Emotional awareness
Intervention plans
Mental health support
Timeline
Case Manager
New Hope for Youth
08.2025 - Current
HVAC Lead
Boss Electric
09.2019 - 04.2025
No Degree - Biblical Studies
Global Christian University