Arminda Gonzalez
Hackettstown,NJ
Summary
Experienced with assessing financial risk and evaluating insurance applications. Utilizes analytical skills and industry knowledge to make informed underwriting decisions. Track record of maintaining compliance with regulatory standards and fostering positive client relationships.
Overview
9
9
years of professional experience
Work History
Underwriter Assistant
Selective Insurance
Branchville, NJ
02.2024 - 10.2025
- Evaluated insurance applications to assess risk and determine coverage eligibility.
- Collaborated with agents to gather necessary documentation for policy issuance.
- Reviewed loss history and industry trends to inform underwriting guidelines.
- processed renewals
- cleared NYDMV suspensions
- Monitored compliance with state regulations and company policies throughout the underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Billing Specialist
Selective Insurance
Branchville, NJ
07.2019 - 02.2024
- Managed billing inquiries and resolved discrepancies to enhance customer satisfaction.
- Collaborated with cross-functional teams to streamline billing processes and improve overall efficiency.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
- Responded to customer concerns and questions on daily basis.
Billing and Financing
BMW of Newton
Newton, NJ
02.2019 - 07.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Business Partner/Manager
Front Porch Organics
Sparta, NJ
12.2016 - 01.2019
- Developed strategic partnerships to expand market reach and customer base.
- Analyzed market trends to inform business decisions and drive competitive advantage.
- Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.
- Mentored junior staff members, equipping them with the skills needed to excel in their roles.
- Monitored partner performance and provided feedback on areas of improvement.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
Newton High School
Newton, NJ06-2006
Skills
- Underwriting guidelines
- Analyzing data
- Documentation review
- Risk assessment
- Application review
- Policy renewal
- Quoting and pricing policies
- Multitasking
- Organizational skills
- Task prioritization
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Underwriter Assistant
Selective Insurance
02.2024 - 10.2025
Billing Specialist
Selective Insurance
07.2019 - 02.2024
Billing and Financing
BMW of Newton
02.2019 - 07.2019
Business Partner/Manager
Front Porch Organics
12.2016 - 01.2019
High School Diploma -
Newton High School