Arminda Royster
Loan Officer
Huntington Beach,CA
Summary
Self-motivated and reliable Loan Officer with excellent teamwork, problem-solving and organizational skills. Demonstrating strong interpersonal skills and exceptional service throughout sales process.
Overview
3
3
years of professional experience
Work History
Outside Loan Originator
CrossCountry Mortgage, LLC
10.2022 - 01.2024
- Analyzed credit reports and financial statements to accurately assess risk factors before submitting loans for approval.
- Reviewed sales contracts, appraisals, titles and deeds to ensure accuracy and reported any discrepancies to processor.
- Worked closely with processors and underwriters to expedite approval of loans while maintaining high-quality standards.
- Leveraged CRM tools to manage leads, track communications, and optimize follow-up strategies for better conversion rates.
- Participated in weekly training sessions to stay current on industry trends, lending guidelines, and product offerings.
Inside Loan Originator/Office Manager
Amerisave Mortgage
01.2022 - 09.2022
- Call center environment converting warm leads into DU approved applications and funded loans.
- Negotiated favorable terms and conditions for clients, ensuring their best possible mortgage options.
- Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
- Increased operational efficiency by conducting regular training sessions for junior officers.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
Loan Officer Assistant
Surf City Loans, LLC
10.2020 - 01.2022
- Assisted Loan officer with loan application set up, running credit and DU and preparing file for processing.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, VA forms, and financial history paperwork.
- Communicated with customers daily to request information and complete paperwork.
- Fostered positive relationships with clients, ensuring smooth and supportive loan application experience.
Skills
- MLO LIcense NMLS# 2261101
- Encompass
- Microsoft Office
- Reverse Mortgage Certified
- Non QM and HELOC/HELOAN product knowledge
Timeline
Outside Loan Originator
CrossCountry Mortgage, LLC
10.2022 - 01.2024
Inside Loan Originator/Office Manager
Amerisave Mortgage
01.2022 - 09.2022
Loan Officer Assistant
Surf City Loans, LLC
10.2020 - 01.2022