Armine Amy Sargsyan
Burbank
Summary
Compassionate and detail-oriented professional with a background in public assistance programs, healthcare administration, and client advocacy. Skilled in interviewing, assessing needs, and coordinating services for diverse populations. Seeking a Social Worker Trainee role to contribute to community well-being and promote access to vital resources.
Experienced with assessing client eligibility for public assistance programs. Utilizes analytical skills to evaluate complex documentation and ensure program compliance. Track record of effective communication and client support, contributing to successful outcomes in service delivery.
Overview
21
21
years of professional experience
Work History
Eligibility Worker II LA County DPSS
Metro North 038
05.2024 - Current
- - Conduct client interviews to determine eligibility for public assistance programs.
- - Explain program requirements and support clients in accessing needed services.
- - Analyze financial and household data to assess program eligibility.
- - Calculate and process overpayments or over-issuances; issue formal Notices of Action.
- - Support clients navigating complex systems with empathy and confidentiality.
Schedule Coordinator & Prior Authorizations Specialist
Dr. Yadegarian’s Medical Office
08.2022 - 05.2024
- - Coordinate appointments for office visits, blood draws, and pre-operative care.
- - Greet and assist patients, addressing immediate concerns and intake needs.
- - Handle high-volume phone calls and verify insurance authorizations.
- - Maintain and organize patient charts and administrative records.
Pharmacy Manager
Royal Care Pharmacy
09.2013 - 12.2015
- - Supervised pharmacy staff and trained new employees.
- - Managed medication inventory and ensured controlled substances compliance.
- - Assisted patients and caregivers with Medicare Part-D and insurance questions.
Pharmacy Technician / Manager
Medicine Shoppe Pharmacy
09.2004 - 09.2011
- - Dispensed medications and prepared bubble-pack orders for nursing homes.
- - Completed pharmacy supply orders and managed inventory.
- - Participated in nursing home visits to discuss medication regimens.
Education
Bachelor of Science - Health Care Management
University of Phoenix
09.2023
Associate of Arts - Sociology and Behavioral Science
Los Angeles Valley College
12.2020
Pharmacy Technician Certificate - undefined
North-West College
12.2004
Skills
- - Client Interviews & Needs Assessment
- - Eligibility & Case Management
- - Public Assistance Program Knowledge (CalFresh, Medi-Cal, etc)
- - Patient Advocacy & Support
- - Confidentiality & HIPAA Compliance
- - Documentation & Reporting
- - Cultural Competency
- - Strong Communication & Multitasking
Timeline
Eligibility Worker II LA County DPSS
Metro North 038
05.2024 - Current
Schedule Coordinator & Prior Authorizations Specialist
Dr. Yadegarian’s Medical Office
08.2022 - 05.2024
Pharmacy Manager
Royal Care Pharmacy
09.2013 - 12.2015
Pharmacy Technician / Manager
Medicine Shoppe Pharmacy
09.2004 - 09.2011
Associate of Arts - Sociology and Behavioral Science
Los Angeles Valley College
Pharmacy Technician Certificate - undefined
North-West College
Bachelor of Science - Health Care Management
University of Phoenix
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