Armond F. Fagundes-Garcia
San Jose,CA
Summary
Results-driven Parts Runner with a strong record at Capitol Ford Service Center, recognized for exceptional organizational skills and a customer-centered approach. Enhanced customer service and operational efficiency through effective inventory management and logistical coordination, leading to improved inventory accuracy and heightened customer satisfaction. Proficient in time management, problem-solving, and communication to ensure seamless operations in high-paced settings.
Overview
6
6
years of professional experience
Work History
Parts Runner Shipping & Receiving
Capitol Ford Service Center
San Jose, USA
12.2021 - 10.2024
- Deliver parts and accessories to service technicians promptly and efficiently
- Retrieve and process warranty return parts from technicians for proper documentation
- Organize and stock incoming parts while maintaining inventory accuracy
- Assist with parts delivery when the primary driver is unavailable
- Monitor and update special-order parts for customer requests
- Ensure warranty parts are tagged with repair order numbers and identifiable by part numbers
Tire Service Technician
America’s Tires
San Jose, USA
03.2020 - 12.2021
- Conducted tire maintenance, including rotations, balancing, and repairs
- Ensured compliance with safety procedures and company policies through regular training
- Maintained a clean and organized work environment
- Provided responsive and friendly customer service
- Installed new tires and wheels with precision and efficiency
Wait Staff
Carlton Senior Living
San Jose, USA
06.2018 - 03.2020
- Assisted senior residents by presenting accurate dining menu information and providing meal recommendations
- Served meals efficiently while ensuring residents’ nutritional needs were met
- Delivered excellent customer service in the dining room by greeting residents warmly and taking accurate meal orders
- Performed additional tasks to maintain the cleanliness and organization of the dining area
Education
Attended a year -
Foothill College
Skills
- Interpersonal skills
- Communication skills
- Customer service
- Data entry
- Organizational skills
- Independent work
- Judgment
- Issue resolution
- Team-oriented
- Work ethic
- Friendly demeanor
References
Available upon request
Timeline
Parts Runner Shipping & Receiving
Capitol Ford Service Center
12.2021 - 10.2024
Tire Service Technician
America’s Tires
03.2020 - 12.2021
Wait Staff
Carlton Senior Living
06.2018 - 03.2020
Attended a year -
Foothill College
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